Agility In­dia de­liv­ers tem­per­a­ture sen­si­tive ship­ment se­cur­ing spe­cial per­mis­sion

In In­dia, Cus­toms do not al­low move­ment of build-up pal­lets in and out of Air Cargo Com­plex due to mul­ti­ple rea­sons in­clud­ing se­cu­rity as­pects, in­fras­truc­tural con­strains and mul­ti­ple han­dling is­sues. How­ever, in­forms Vishal Kashyap, National Man­ager – A

Cargo Talk - - Products And Services -

For ex­ports, agents have to de­liver cargo to the air cargo premises for build­ing up the air­line units post clear­ance, ex­am­i­na­tions and se­cu­rity checks. Like­wise for im­ports, de-stuffed de­liv­er­ies of ship­ments are to be taken and built-up units are not al­lowed out of the cargo premises.

When Roche ap­proached Agility for de­liv­er­ing a Cyro ves­sel to the con­signee door 300 km from the air cargo com­plex, there were se­ri­ous con­cerns.”

Vishal Kashyap national man­ager – air Freight, agility in­dia

“So, when Roche ap­proached Agility for de­liv­er­ing a Cyro ves­sel (Pharma in­gre­di­ents, con­tained in an En­vi­ro­tainer, set at -20 De­gree Centi­grade) to the con­signee door 300 km from the air cargo com­plex, there were se­ri­ous con­cerns. The AG team promised to re­vert on the best pos­si­ble so­lu­tion in due course of time,” said Kashyap. The com­pany was fully aware of se­ries of hur­dles ahead - right from ap­proach­ing In­dian cus­toms for their con­sent on tak­ing stuffed de­liv­ery out of cargo com­plex, to the ground han­dling agen­cies, the air­lines, con­cerns from the En­vi­ro­tain­ers (ven­dors of the unit) and the strict se­cu­rity con­cerns on ap­provals for tak­ing a unit out of the premises and bring­ing it back.

“In less than two months, Agility cre­ated his­tory by se­cur­ing all statu­tory ap­provals, re­lent­less ef­forts from Mum­bai AI team in terms of con­vinc­ing In­dian Cus­toms of­fi­cials and other con­cerned agen­cies along with Lufthansa Air Cargo team by mak­ing pre­sen­ta­tions and ex­plana­tory notes on why the per­mis­sion for tak­ing the de­liv­ery of an En­vi­ro­tainer to the con­signees door be granted and how the se­cu­rity con­cerns on the empty ves­sel will be ad­dressed,” Kashyap pointed out.

Cus­toms is­sued a cir­cu­lar en­dors­ing Agility In­dia’s re­quest and the com­pany’s Mum­bai team took the de­liv­ery of En­vi­ro­tainer from Lufthansa Air Cargo team stacked it up neatly in a Reefer truck and de­liv­ered the ship­ment right at the con­signees door within 5 hours 30 min­utes.

“It is laud­able that Agility team took the ex­tra care in han­dling this highly tem­per­a­ture sen­si­tive ship­ment and by en­sur­ing safe de­liv­ery. We greatly ap­pre­ci­ate high­est level of team in­volve­ment from Agility,” said Arun Man­jesh­war, Di­rec­tor, Sup­ply Chain and Qual­ity As­sur­ance, Roche In­dia.

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