Challenges do you face in express cargo industry?

There are external and internal challenges. We have been facing infrastructural and policy issues. But I am certain that the 'Make in India' campaign will certainly address the problems related to bureaucratic hurdles, government clearances, issues related to technology transfer, taxation issues and create a more business friendly environment. GST is also going to play a big role in easing out movement of consignment.

In internal challenges, safe delivery is a major challenge. Customers rely on Logistic Service Providers

Damages: Due to improper packing material used by customers and because of manual loading and unloading.

It is our constant endeavour to ensure that we invest in human capital by frequent training programmes to educate everyone with a common objective of ensuring that we live up to our promise of ‘Safe and Reliable–For Your Peace of Mind’.