Ex­press cargo to match e-com­merce pace

The big wave is e-com­merce and cash­ing on to this is the ex­press lo­gis­tics in­dus­try. Chander Agar­wal, Joint Man­ag­ing Di­rec­tor, TCI XPS dis­cusses how this syn­ergy is work­ing and the cur­rent trends of the in­dus­try.

Cargo Talk - - Express -

has also felt the need to un­dergo ma­jor trans­for­ma­tions in or­der to stay in the com­pet­i­tive sce­nario. We, as a com­pany, got es­tab­lished 15 years back and we have been us­ing the lat­est ERP sys­tem, doc­net, to name a few. More­over, XPS is part of the TCS groups so it is not some­thing which we are see­ing now in our com­pany.

We have im­ple­mented var­i­ous dig­i­tal ini­tia­tives to make sure that cus­tomers get seam­less mul­ti­chan­nel ex­pe­ri­ences. TCI XPS of­fers time def­i­nite so­lu­tions. Other com­pa­nies which are com­ing up are try­ing to adopt this sys­tem. The in­dus­try has to move be­yond ex­cel sheet. It is not fea­si­ble or prac­ti­cal in TCI XPS be­cause al­ready in­vested enough. We have a whole net­work which is on the bar­code scan­ners.

We have our own of­fices, 99.99 per cent com­pa­nies do not have their own of­fices, and they have fran­chises. We have our own em­ploy­ees and all our of­fices are have de­fined our prin­ci­pals is very strong, our cor­po­rate gov­er­nance is very strong.

Yes, it can def­i­nitely im­prove the ef­fi­ciency be­cause you tend to do what they ex­pect you to do. The tie-ups with e-com­merce

We have the legacy of TCI. The way we have de­fined our prin­ci­pals

is very strong, our cor­po­rate gov­er­nance

is very strong

There are lot of lo­gis­ti­cal chal­lenges which prob­a­bly get sorted out in times to come but in gen­eral, it is just a whole gamut of things which are slow­ing down the growth of ex­press lo­gis­tics in­dus­try

com­pa­nies not only im­prove the ef­fi­ciency of lo­gis­tics com­pa­nies, but also help im­prove the de­liv­ery time and ser­vice of th­ese com­pa­nies.

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