In­no­vate to grow

The Clear View sum­mit in Dubai fo­cussed on the need for in­no­va­tion, e-freight en­able­ment to help ben­e­fit cargo Ground Han­dling Agents.

Cargo Talk - - Report -

Reg­u­la­tions are a fact of life for air cargo in­dus­try and are non­nego­tiable, as it’s a mat­ter of security and life and death. There is a tremen­dous need for new in­no­va­tions in the in­dus­try, sim­i­lar to some of the lat­est ini­tia­tives by e-com­merce play­ers. While reg­u­la­tions have an im­pact on the com­pa­nies in terms of in­vest­ment and re­sources, there is a need to strike the right balance be­tween the ne­ces­sity of hav­ing them and the cost of manag­ing. TIACA in­tends to be a global voice for the air cargo in­dus­try to align the reg­u­la­tor and have a more col­lab­o­ra­tive and di­a­logue based ap­proach to achieve more ef­fec­tive reg­u­la­tions. San­jiv Ed­ward Chair­man, The In­ter­na­tional Air Cargo As­so­ci­a­tion (TIACA) e-Freight adop­tion needs a boost in air cargo in­dus­try. There are a num­ber of vari­a­tions of e-freight de­pend­ing on whether the des­ti­na­tion coun­try is e-freight friendly or the govern­ment and reg­u­la­tors need orig­i­nal doc­u­ments along with the ship­ment. This cre­ates a lot of con­fu­sion among the GHAs, cus­tomers and even airlines. The goal for the in­dus­try has to be EAW-ECC, with no pouch and no pa­per based air­way bill. Anil Lulla Man­ager - eAWB Project Lufthansa Cargo In the past decade, there has been a grow­ing dom­i­nance of e-com­merce in India that will im­pact the air cargo in­dus­try in the near fu­ture. In­creas­ing mo­bile pen­e­tra­tion, large scale tech­nol­ogy in­vest­ments, ex­pand­ing reach in ru­ral mar­ket and govern­ment ini­tia­tives are some of the lat­est de­vel­op­ments in India. These de­vel­op­ments pose in­fra­struc­ture chal­lenges for the air freight in­dus­try, be it large fa­cil­i­ties in­vest­ment, au­to­ma­tion, de­liv­ery speed, op­er­a­tional costs and manag­ing de­liv­er­ies dur­ing peak fes­tive sea­sons. Ramesh Mami­dala CEO, Celebi Delhi Cargo Ter­mi­nal Man­age­ment India There are two ma­jor as­pects re­lated to Key Per­for­mance In­di­ca­tors (KPIs) – the per­for­mance in­di­ca­tor and the ac­count­abil­ity of the per­for­mance. KPI mea­sure­ment is a step-by-step process and bench­marks play a sig­nif­i­cant role for com­par­i­son pur­poses. MIAL mea­sures var­i­ous type of KPIs for oper­a­tions, in­fra­struc­ture, de­liv­ery/ac­cep­tance pro­cesses and sig­nif­i­cantly hu­man cap­i­tal and skill de­vel­op­ment. To re­solve the stake­holder con­flicts, MIAL has formed a core group, com­pris­ing of stake­holder as­so­ci­a­tions to mea­sure the per­for­mance and im­pact on ter­mi­nal oper­a­tions. Manoj Singh DDP Game Changer, ICA 2016, Sr. VP & Head - Cargo, Mum­bai In­ter­na­tional Air­port The Air­port Cargo Com­mu­nity plat­form fa­cil­i­tates dig­i­tal in­ter­ac­tions be­tween air­port stake­hold­ers and pro­vides data ex­change through a por­tal. Im­ple­ment­ing this plat­form at a com­mer­cial hub such as an air­port will have ex­po­nen­tial in­crease in the ben­e­fits to var­i­ous en­ti­ties con­nected to the air­port. Re­mov­ing data du­pli­ca­tion is a key since more than 50 per cent of the data on com­mer­cial in­voice/pack­ing list is reused in mul­ti­ple doc­u­ments dur­ing in­for­ma­tion ex­change. Amar More Direc­tor Kale Lo­gis­tics So­lu­tions The air cargo in­dus­try is fac­ing nu­mer­ous chal­lenges; chang­ing cus­tomer de­mo­graph­ics, tech­nol­ogy ad­vance­ments and new age busi­ness mod­els. The in­dus­try needs to cater to mul­ti­ple cus­tomer seg­ments – baby boomers, mil­len­nial and even screenagers, who have var­ied in­ter­ests and char­ac­ter­is­tics. Also, the im­pact of new tech­nolo­gies such as 3D/4D print­ing and In­ter­net of Things on the in­dus­try in terms of speed, cost and de­sign have to be con­sid­ered. There is a crit­i­cal need for the mod­erni­sa­tion of air cargo in­dus­try so that it re­mains rel­e­vant in a grow­ing cus­tomer cen­tric world. Sam Okpro Manag­ing Direc­tor Pro-Cargo Con­sult­ing

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