Constant innovation and service fuel Emirates
Jassim Saif, VP Cargo Commercial, Emirates Airline, West Asia and South East Asia, says there has been a significant growth in Indian exports particularly for pharmaceuticals and automotive goods and perishables.
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Globally, the air cargo industry is very competitive and is experiencing an overall slowdown in demand because of the complexities facing the global business environment.
For Emirates SkyCargo, the key to success is having our customers at the centre of all that we do. We work closely with our customers, understanding their needs and adapting our services and offerings. It is imperative that we demonstrate the value that we are adding to our customers. By doing this well, we enable our customers to further add value to their stakeholders. An additional factor for success in the market is a focus on constant innovation and service improvement.
We have recently launched a number of new innovative products such as White Cover Advanced- a next generation version of our innovative protection product for valuable temperature sensitive cargo, White Containera temperature controlled container with thermal insulators to counteract high external temperatures and the Emirates SkyCargo Cool Dolly- a special piece of equipment that transports cargo from the aircraft to cool storage areas, while maintaining temperatures of as a low as -20°C.
For Emirates SkyCargo, the key to success is having our customers at the centre of all that we do. We work closely with our customers, understanding their needs
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For the financial year 201516, Emirates SkyCargo carried 2.5 million tonnes of freight, a growth of over 6% from the previous year, and maintained its position as the