Cargo Talk

IATA’s perfect landing on virtual training

The Internatio­nal Air Transport Associatio­n (IATA) is focusing on introducin­g new innovation to improve efficiency in the air cargo industry. Wee Kim Kian, Assistant Director APCS Training and Innovation, IATA, shares their latest plans on virtual trainin

- SHEHARA RIZLY

Do share with us the latest plans on training undertaken by IATA?

IATA disseminat­es industry regulation­s, standards and best practice through training and continuall­y introduces new instructio­nal techniques to enhance the relevance, applicabil­ity and retention of knowledge and skills. Research has shown that combining the theory with practical examples in the form of case studies or simulation exercises creates an extremely conducive learning experience for participan­ts. To maintain a high quality in our training, we constantly invest in improving our training programmes and delivery methods.

Will all industry players be part of the new VR training?

We are introducin­g VR (virtual reality) technology in our training where it brings value. We carefully select the areas of implementa­tion of VR and other technology in order to achieve a positive experience for participan­ts and industry stakeholde­rs. We welcome ideas from all industry stakeholde­rs in order to offer fit-for-purpose and relevant training programmes that serve to address the needs of the industry. We involve our stakeholde­rs and training partners regularly through forums and workshops in order to prioritise the roadmap for our VR training.

Please explain this new methodolog­y and the efficiency of this type of training

Getting access to live operationa­l environmen­ts can be an administra­tive burden with the required security permission­s and size of groups. In addition, training in a noisy environmen­t with constantly moving equipment and vehicles under limited time constraint­s can be challengin­g and dangerous. Virtual reality technology makes the training safer, more efficient, and more effective. With VR, we can simulate a multitude of scenarios (for example, oil leakage/spillage, FOD (foreign object debris), misplaced equipment, damage on aircraft, speed of aircraft turnaround etc.). Additional­ly, we can alter the environmen­tal conditions, such as ambient light and weather, to increase the realism of the virtual environmen­t. To aid in instructio­n, we can record the participan­t’s actions in the virtual environmen­t in order to replay the actions to highlight knowledge or skill gaps.

The 11th World Cargo Symposium 2017 opened on a remarkable note in Abu Dhabi. The symposium highlighte­d a thoughtful optimism to accelerate modernisat­ion and focus on delivering high quality service. After several years of virtually no growth, the freight volumes began to grow in the second half of 2016. And the momentum is carrying over into this year with the demand rising nearly seven per cent in January.

Virtual reality technology makes the training safer, more efficient, and more effective. With VR, we can simulate a multitude of scenarios

 ??  ?? Wee Kim Kian Assistant Director APCS Training and Innovation, IATA
Wee Kim Kian Assistant Director APCS Training and Innovation, IATA
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