‘Passion for Excellence’ to drive growth
Vikram Paul, Regional Managing Director, Indian Subcontinent and Director, Business and Product Development, Middle East & Sub Sahara, Cargo Partner Logistics India, talks about the group’s expansion plans.
How many industries do you cater to? Which is the most important vertical of all?
We do not handle personal effects and do not do any business with any of the embargoed countries, as we are highly conscious of compliance and world trade order, but other than that, we handle all other sectors. In India, reefers, pharma, aerospace and automotive, as well as heavy equipment are some of the sectors where clients have seen our capabilities and our knowledge polls, and have responded well to supporting us with their business.
What differentiates Cargo Partner from its competition?
With an extensive international network and cutting-edge systems, our operations are driven by ‘Think Global and Act Local’. We have embraced small and medium-sized clients with an easy-to-do business style, and we open our full service and network portfolio to them. Our teams are being coached and handheld on a client-centric service model that speaks well of our global philosophy - Passion for Excellence and Better than Others. Also, our C and D client portfolios have exploded in the last two years, and this is the segment that is growing the most aggressively for us.
What tailor-made solutions are you offering to the trade?
In the next five to seven years, there will be five or six game changers in the Indian logistics marketplace. They will include: GST AND ITS VALUE DELIVERY to clients FCPA AND ITS STANDARDS AND assurance in India 'REEN AND CARBON EMISSION compliant supply chains (EALTH AND SAFETY STANDARDS '$0 AND ITS IMPACT AND awareness in India "UILDING A LOGISTICS ECOSYSTEM that provides a competitive advantage to the client rather than one or two product excellence organisations
In all these areas, we would like to become knowledge partners and advisors to the client community, educating them on what the reality is now and what it will be in the next five to seven years, based both on policy change as well as 3PL and 4PL focus and competency. This is a unique spot where no other 3PL has focused; this will be our focus for the India market.
What is your current reach across the country? Is expansion on the cards?
We are confident that by 2021, we will become a ¼100 million company in India. Being an asset-light company, we are not determining growth by the number of offices and branches or our fleet, but by the clients we service and the size of business we manage in a country, while also including earnings per unit. With this calculation, we are approximately a 160-strong team working from nine branches and multiple distribution locations. We will build the right size and support organisations as we go.
With an extensive network and cutting-edge systems, our operations are driven by ‘Think Global, Act Local’