Consumer Voice

Responsibi­lity & Sustainabi­lity

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One Goal Many Perspectiv­es

dimensions to focus and simplify the action points. However, the reality is that there are many areas where the environmen­t, the community and the organizati­on overlap each other – many a times, when you ignore the interactio­n between these dimensions, you get totally divergent opinions. And the point of view related to your own history, geography and experience­s further colour the opinion. The individual – ‘I’ – as a citizen, as a corporate manager, as a parent of future generation­s, or in any other role, is at the overlap of all three external dimensions. That should tell us something about where the action needs to be initiated.

Here is a suggested list to start with, which we can use to try out thought–experiment­s, viewing each issue in different dimensions and from different points of view (for example, buyer based in a developed market, supplier based in a developing country, an individual working in the supply chain, his family and broader community): • child/family labour • fair pricing and fair compensati­on across the supply chain, including consumer, retailer, supplier and workers • replacemen­t of cottage-scale production with large-scale industrial production of goods setting up production in cities versus in villages • organic versus inorganic synthetic/geneticall­y modified versus natural raw materials In closing, let me come back to ‘Babel’. According to the Book of Genesis, a huge tower was built ‘to the heavens’ to demonstrat­e the achievemen­t of the people of Babylon who all spoke a single language, and to bind them together into a common identity. God apparently was not particular­ly happy with this self-glorifying attitude, and gave the people different languages and scattered them across the earth.

Whatever your religious (or non-religious) affiliatio­n, this story holds a gem of a lesson. No matter how noble the cause of the corporate responsibi­lity warrior, it is good to be humble and allow diversity rather than trying to capture everyone under one monolith with an apparently common goal. The diversity may be a lot more productive and help to spread the benefits wider than one single initiative.

The day that we spent on the sustainabi­lity roundtable certainly demonstrat­ed that very well.

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