Consumer Voice

Voice Action

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On continuous follow-up by the BFSI team, the complainan­t got the full claim from the insurance company in January 2015, well before the expiry of the policy. Note: Great customer support is always a plus point. Even if the product/service is not that great, great customer support can win over people. Customer care is a crucial element of business success. Every contact your customer has with your business is an opportunit­y for you to improve your reputation with them and increase the likelihood of further sales.

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