Consumer Voice

Tips for You, the Locker Hirer

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Make sure your bank has all the necessary security measures, such as alarm systems, iron-gated rooms, electronic surveillan­ce via CCTV, etc. Also, make sure that the safe room is built with concrete and steel plating of the walls and the floor.

Make a list of all the things you are planning to keep in your locker. This will help you calculate the value of the contents, and will help you claim compensati­on in case the items go missing.

Keep the original bills of all the ornaments (if possible with a photo in your mobile/laptop) you intend to keep in the locker.

Visit your locker frequently and ensure that your valuables are safe. Operate the locker at least once a year.

Always open your locker after the bank employee, who accompanie­s you to the vault, leaves the place.

Always ensure that the locker is properly locked before you leave the vault.

If you ever find your locker tampered with or damaged in any manner, immediatel­y bring it to the notice of the bank manager in writing. If you suspect foul play, lodge an FIR immediatel­y against the bank for the police to inquire further in the matter.

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