When to File a Complaint?

It is important to know when to take a decision regarding filing of a complaint. One has to be prompt in this regard. Any delay that is unjustified may weaken the case and the buyer may not be able to seek the desirable relief. Under RERA, there is no specific time frame provided for filing a complaint but it should be filed just after the cause of action occurred, which means as soon as the violation of terms and conditions of the agreement has happened or any violation of RERA provisions comes to knowledge.

How to File a Complaint?

A complaint can be filed under Section 31 of RERA with either the real estate regulatory authority or the adjudicating officer. The complaint can be filed against promoters, allottees, and/or real estate agents. Many state governments have laid out the procedures for filing applications under RERA. The complaint must be in the form prescribed as per the respective state government’s rules. If a buyer’s rights are violated or any provision of the Act is contravened, a complaint can be filed under RERA in the format provided by the respective state government. Buyers need to visit the RERA portal of the respective state government. The fee for filing a complaint under RERA varies from state to state – for example, in Maharashtra the fee is Rs 5,000, while in Karnataka and Uttar Pradesh it is Rs 1,000.

To initiate a case under RERA, one needs to file an application with all the possible details and documents. It is easy if you know what your case is and what relief you are seeking with regard to filing the complaint under RERA. All your details – such as project name, its address, total value of the flat, and date of completion – should be as per the agreement. Homebuyers should read the builder–buyer agreement very carefully before filing a complaint under RERA,