Mo­bile-Optimized Work En­vi­ron­ments Drive Higher Em­ployee En­gage­ment and Per­for­mance

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Anew global study, “Mo­bil­ity, Per­for­mance and En­gage­ment” by The Econ­o­mist In­tel­li­gence Unit (EIU) has es­tab­lished a mea­sur­able link be­tween more mo­bile-first work­ing en­vi­ron­ments and an in­crease in em­ployee en­gage­ment, prov­ing that CIOs can drive in­creased busi­ness per­for­mance through well-de­vel­oped and ex­e­cuted mo­bile strate­gies.

Spon­sored by Aruba, a Hewlett Packard En­ter­prise com­pany, the study showed that com­pa­nies rated by em­ploy­ees as “pi­o­neers” in how they sup­port mo­bile tech­nol­ogy saw a rise in pro­duc­tiv­ity (16%), cre­ativ­ity (18%), sat­is­fac­tion (23%), and loy­alty (21%), when com­pared to or­ga­ni­za­tions that were poorly rated at sup­port­ing mo­bile tech­nol­ogy.

“To­day, most com­pa­nies and em­ploy­ees un­der­stand that a mo­bile-first ap­proach can be good for busi­ness, but if you can tell a CEO of a For­tune 500 com­pany that their or­ga­ni­za­tion can achieve a 16% in­crease in em­ployee out­put, or tell HR di­rec­tors that they can in­crease loy­alty by over one-in-five, we be­lieve they would make mo­bil­ity an even greater in­vest­ment pri­or­ity,” said Chris Kozup, Vice Pres­i­dent of Mar­ket­ing at Aruba, a Hewlett Packard En­ter­prise com­pany.

“While past stud­ies have rec­og­nized the im­pact of in­creased mo­bil­ity on em­ployee en­gage­ment, es­tab­lish­ing 12 www.dqin­ the busi­ness out­come has been a miss­ing link. This re­port quan­ti­fies it,” he added.

The re­port, which sur­veyed 1,865 em­ploy­ees glob­ally, demon­strates that many work­ers rec­og­nize the ben­e­fits of mo­bile-optimized work en­vi­ron­ments. In fact, six in ten (60%) em­ploy­ees said mo­bile tech­nol­ogy makes them more pro­duc­tive, while more than four in ten (45%) be­lieve it causes their cre­ativ­ity to rise.

The EIU’s anal­y­sis looked to de­fine how the wide adop­tion of mo­bile tech­nol­ogy was im­pact­ing busi­ness out­comes by defin­ing the key di­men­sions of a mo­bile-first em­ployee ex­pe­ri­ence, then demon­strat­ing how each di­men­sion con­trib­utes to­ward busi­ness per­for­mance. A num­ber of key trends stood out:

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