Dataquest

Amazon India vs Flipkart Who Won on Exclusive Smartphone­s?

Amazon India and Flipkart both claim victory in terms of festive season sales. The analysis demonstrat­es how retailers can assess their online assortment and pricing to improve their competitiv­eness during peak shopping seasons

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Amazon India and Flipkart both claim victory in terms of festive season sales. But, without the actual numbers, it can be extremely difficult to tell who really won. Analyzing online shopper intent signals can help with some insights. Smartphone is an important category for online retailers, and online exclusive models account for almost 75% of total online smartphone­s sales in India. But which retailers carried the exclusive smartphone­s that shoppers wanted?

To find out who won on exclusive smartphone­s, Ugam, a managed analytics company, analyzed the online shopper intent signals of 31 exclusive smartphone­s by Amazon India and 29 exclusive smartphone­s by Flipkart during their respective festive season sales. The highlights of the study include the following: Amazon offered majority of the top 20 mostprefer­red exclusive smartphone­s Based on online shopper intent data, Amazon offered 70% (14 out of 20) of the top 20 most-preferred exclusive smartphone­s. This includes smartphone­s such as the Moto G Plus, Lenovo Zuk Z1 and the OnePlus2. Half of the top exclusive smartphone­s by Flipkart were alsoavaila­ble on Amazon 50% (3 out of 6) of the most-preferred exclusive smartphone­s by Flipkart were also available for purchase on Amazon. These included the Lenovo K3 Note, LeEco Le 2, and the Lenovo Vibe K5. Flipkart was priced lower than Amazon for two out of those three smartphone­s. www.dqindia.com Amazon was priced the lowest for more than half of the exclusive smartphone­s available on both websites Of the 60 exclusive smartphone­s we analyzed, 17 exact models were available for purchase on both websites. Amazon was priced lowest for 53% (9 out of 17) of these exact smartphone­s. Amazon’s exclusives were priced lower than the models with similar specificat­ions available on Flipkart Out of 31 Amazon exclusives, Flipkart had 29 smartphone­s that were similar in specificat­ions. Of these, 28 were available for purchase. Ugam found that Amazon’s exclusives were priced lower for 57% (16 out of 28) of the models with similar specificat­ions available on Flipkart. Flipkart’s exclusives were priced lower than the models with similar specificat­ions available on Amazon Out of 29 Flipkart exclusives, Amazon had 9 smartphone­s that were similar in specificat­ions. Ugam found that Flipkart’s exclusives were priced lower for 67% ( 6 out of 9) of the models with similar specificat­ions available on Amazon. Percentage of similar smartphone­s available with the competitio­n Ugam analyzed whether each of the retailers offered similar alternativ­es to the competitor’s exclusive smartphone­s. For a smartphone to be similar, it should have similar specificat­ions to the competitor’s exclusive smartphone.

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