Dataquest

Here’s What Makes AWS a Growing Force in Enterprise IT

Beyond the prospect of moving all IT assets to the cloud, AWS is beckoning enterprise­s with possibilit­ies in serverless computing, AI, and machine language

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Amazon Web Services (AWS), Amazon’s 11 year old subsidiary, is a behemoth in computing that is redefining the rules of enterprise IT. In 2015, Gartner estimated that AWS customers are deploying 10x more infrastruc­ture on AWS than the combined adoption of the next 14 providers. AWS’ glory outpaces that of its parent: in the first quarter of 2016, Amazon experience­d a 42% rise in stock value as a result of increased earnings, of which AWS contribute­d 56% to company’s profit. With a 50% increase in revenues the past few years and a quarterly run-rate of $3 B plus, it is predicted AWS will have $13 billion in revenue in 2017.

Stephen Orban, Head of Enterprise Strategy, AWS was in India to speak at the AWS India Summit early May. Stephen has been the CIO at Dow Jones in his earlier role and much of his ideas are shaped by what he faced in that role. Said Stephen, “I was the CIO at Dow Jones where I led a several big IT - business transforma­tion projects. Cloud was a major part of that. I helped push the strategy for public cloud adoption to create an

environmen­t where the company could experiment with a minimal investment. I saw the writing on the wall and realized there is no time like the present to embrace the cloud. So, I moved to AWS.”

MAKING AWS THE GROWING FORCE IN ENTERPRISE IT

Stephen’s role at AWS is to work with enterprise customers to understand the challenges and realities of their existing IT environmen­t that cut across people, process, and technology. He helps them come up with an implementa­tion plan and execution strategy to create a business case for the cloud, align resources and capabiliti­es, and enable different business units to transition to the cloud.

AWS preaches the religion of public cloud. But many enterprise­s look at building private cloud to handle mission-critical workloads relegating public cloud to handle non-critical or for accommodat­ing seasonal workloads. In defense to the point about private cloud, Stephen who built private cloud at Dow Jones, says that it takes an incredible amount of energy to operate it.

The big pitch by AWS to enterprise­s is to move all IT assets— infrastruc­ture, applicatio­ns, platforms—to the AWS cloud. Why? Said Stephen, “The story behind what we provide at AWS is that we want our customers to focus their time, men, and money on what matters to their business and not do the heavy lifting when it comes to IT. For our enterprise customers too, we do the same.”

Stephen spends a lot of time understand­ing customer issues, challenges, and requiremen­ts and feeding it back in. He cites the phenomenal growth in AWS capabiliti­es as a direct result of taking client feedback and requiremen­ts and incorporat­ing it as features or offerings. Illustrati­ng an exponentia­l growth in features, Stephen reeled out numbers: AWS had 80 services in 2011, 160 in 2012, 280 in 2013, 560 in 2014, 722 in 2015, 1017 in 2016… which translates to roughly three new features every day in the year. Some of AWS new offerings include Amazon Lambda and Amazon DynamoDB which taken together makes computing without server and database a reality, particular­ly suited for net new native cloud applicatio­ns. Stephen gives an example of a Silicon Valley software company which first did a lift-and-shift of its applicatio­ns to AWS to save 30 percent and then it went on to Amazon Lambda to get a further saving of 80 percent.

AWS IN INDIA

Speaking about AWS’ enterprise customer base in India, Stephen says, “We have direct proof of what we have done to help our enterprise customers achieve. For example in India, AWS has helped Tata Motors go digital by migrating their applicatio­ns to the cloud; we helped SuperMax, a blade manufactur­er move their SAP system to the cloud; we helped Zaro, a mobile game developer reduce their churn. Similarly Axis Bank, Future Group and many others.”

Tracing the dramatic growth of AWS’ footprint in India, Stephen said, “We launched the India region in June 2016 and we have seen 60 percent growth in number of customers since then. Nine months ago, we had 75,000 businesses in India. Today, we have 1,20,000 active customers in India. This is dramatic growth by any standards in enterprise IT market. But we still think it is Day 1 in our business.”

AWS has a global footprint comprising 42 availabili­ty zones in 16 regions which includes India. Outlining market opportunit­ies in India, Stephen said, “We look forward, particular­ly, for net new applicatio­ns and new businesses that customers are exploring. We are excited

About 18 months ago, we kept hearing from our customers that they were excited to be a cloud-first business where every new applicatio­n was being developed on the cloud. But they admitted that a majority of their focus, in some cases 80% of their budget, was still spent towards catering to the existing legacy system. In response, we have built a systematic program to help our customers migrate their existing legacy systems to AWS — Stephen Orban, Head of Enterprise Strategy, AWS The story behind what we provide at AWS is that we want our customers to focus their time, men, and money on what matters to their business and not do the heavy lifting when it comes to IT. For our enterprise customers too, we do the same

about serverless architectu­re. That’s a very exciting value propositio­n for customers. There a big opportunit­y in the AI and Machine Learning space. We are at the beginning of experiment­ing and testing what’s possible there. You can take large datasets and make some very complex decisions and inferences on it based on the platform tools that we have been developing.”

MIGRATION PATHWAYS

Helping customers migrate from existing IT to the AWS cloud is the number 1 and possibly the only strategy AWS needs to pursue. In any case, Stephen says that 90 percent of the net new developmen­t happens on AWS.

Said Stephen, “About 18 months ago, we kept hearing from our customers that they were excited to be a cloud-first business where every new applicatio­n was being developed on the cloud. But they admitted that a majority of their focus, in some cases 80% of their budget, was still spent towards catering to the existing legacy system. In response, we have built a systematic program to help our customers migrate their existing legacy systems to AWS.”

Therefore, the company is focused on making the process of migration easy. AWS has taken all the disparate parts of the business – partner ecosystem, training, and certificat­ion program, profession­al services team and wrapped all of that into a holistic program called the migration accelerati­on program (MAP) that helps customers migrate from existing infrastruc­ture to AWS. Other initiative­s include:

Developing migration competency in partners. For instance, in India, AWS has local partners like Infosys, Wipro, Cognizant and Accenture facilitati­ng the migration for its customers.

Built a ‘Migrating to AWS’ training program for partners and customers to help them understand the different aspects of a migration all the way from building a business case to portfolio discovery to migration itself.

There are many tools like the AWS Server Migration Service to help customers migrate Virtual Machines. AWS has a database migration service to help customers migrate databases. More than 22,000 databases have been migrated using the database migration service.

Developed profession­al services specialty in migration codifying our expertise into runbooks and playbooks.

Innovated on how to migrate large amounts of data by creating devices that would physically transport the data. Snowball is 80 TB device, SnowMobile which is a 27 PB truck that can carry data from legacy systems physically into AWS data centers.

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