Cloud Ad­dresses Busi­ness Com­plex­i­ties With Ease

Dataquest - - FRONT PAGE - —SRIDHAR PINNAPUREDDY Founder & CEO, CtrlS Dat­a­cen­ters

The role of Dat­cen­ters and how ‘Com­mu­nity Cloud’ can of­fer an ag­ile and cost ef­fec­tive de­liv­ery of IT.

—SRIDHAR PINNAPUREDDY Founder & CEO, CtrlS Dat­a­cen­ters

Cloud is the new nor­mal. CtrlS Dat­a­cen­ters’ Founder & CEO, Sridhar Pinnapureddy in an ex­clsuive in­ter­view to Dataquest takes a deep dive into the state of en­ter­prise IT in­fra­struc­ture to­day, the role of Dat­cen­ters and how ‘Com­mu­nity Cloud’ can of­fer an ag­ile and cost ef­fec­tive de­liv­ery of IT. Ex­cerpts:

What ails IT in­fra­struc­tures to­day and how ‘on de­mand; will usher in the much needed panacea?

With glob­al­i­sa­tion and rapid de­vel­op­ments in the econ­omy and con­sumer be­hav­iour there is ever in­creas­ing need for busi­nesses to gain the de­sired com­pet­i­tive ad­van­tage to stay ahead of com­pe­ti­tion. The IT in­fra­struc­ture is re­quired to align with and sup­port the fast chang­ing busi­ness needs in­clud­ing the abil­ity to ‘Speed-To-Mar­ket’, achieve se­cu­rity and com­pli­ance, and op­ti­mize IT re­sources. More­over, skill short­age, main­tain­ing avail­abil­ity of IT in­fra­struc­ture round the clock (based on busi­ness needs) are other chal­lenges faced by the busi­nesses to­day as banks, ecom­merce, govern­ment ap­pli­ca­tions are re­quired to be avail­able round the clock to their re­spec­tive cus­tomer groups. Now, if we were to take an ex­am­ple of re­tail in­dus­try, the fes­tive sea­son wit­nesses a huge sales of prod­ucts re­quir­ing very high IT com­pute in­fra­struc­ture as the num­ber of trans­ac­tions are very high com­pared to a non-sea­sonal sale.

This re­quires per­haps, 5X the in­fra­struc­ture dur­ing the fes­tive sea­son, which can­not be met by con­ven­tional means of IT pro­cure­ment (as it would take months to pro­cure hardware and de­ploy the ap­pli­ca­tions), how­ever, with on-de­mand (cloud) in­fra­struc­ture, it can be achieved in few days, as cloud pro­vides has the abil­ity to scale and de-scale on de­mand. In the case of re­tail in­dus­try, they can now pur­chase on-de­mand cloud in­fra­struc­ture be­fore the sale sea­son and de-scale the in­fra­struc­ture soon af­ter the sale is over. Hence, cloud ad­dresses busi­ness com­plex­i­ties with ease.

How do you see the trend of ‘com­put­ing on de­mand’ man­i­fest­ing as Cloud and how it has changed the very tax­on­omy of IT In­fra­struc­ture across the world?

The world is now mov­ing from Capex based IT in­fra­struc­ture man­age­ment to Opex based cloud mod­els. With con­ven­tional model of IT in­fra­struc­ture they had chal­lenges of an­nual main­te­nance costs, li­cens­ing costs with re­stric-

tion’s such as in­abil­ity to scale on de­mand. With cloud com­put­ing they now get rid of capex, em­brace soft­ware, de­vel­op­ment and hardware in­fra­struc­ture through SaaS, PaaS and IaaS on a pay-as-you-use model. This helps them align IT with rapidly chang­ing busi­ness needs and gain agility (such as speed-to-mar­ket), re­source op­ti­miza­tion al­low­ing them to fo­cus on their core busi­ness. For ex­am­ple, we have en­abled over 12 banks in In­dia on our Bank­ing Com­mu­nity Cloud – they have fully em­braced cloud on a pay as you use model. Through cloud adop­tion they were able to roll-out a branch within 3 weeks, while in a con­ven­tional model it would have per­haps taken them at least 8 to 12 weeks at the min­i­mum. In fact, on our ERP com­mu­nity cloud, we serve over 300 cus­tomers.

As on premise shades out, do you think legacy mod­erni­sa­tion and dig­i­tal is the only way to sur­vive in the new nor­mal?

Trans­for­ma­tion is the key, it is time to em­brace new tech­nolo­gies such as cloud, IoT, ar­ti­fi­cial in­tel­li­gence, block chain, vir­tual and aug­mented re­al­ity, 3D print­ing. This will help en­ter­prises gain the much de­served agility, com­pet­i­tive ad­van­tage, make in­formed de­ci­sions and en­sure cus­tomer de­light. Dig­i­tal trans­for­ma­tion is the way for­ward for all CIOs, if they miss the bus, their re­spec­tive busi­nesses are likely to lag be­hind – which would be detri­men­tal to their busi­ness growth.

We have been hear­ing about Pub­lic-Pri­vate-Hy­brid cloud mod­els, the 4th one - Com­mu­nity Cloud is touted as the key and an emerg­ing trend- what is your take on this?

Com­mu­nity cloud pro­vides shared in­fra­struc­ture, se­cu­rity, com­pli­ance, gov­er­nance and poli­cies. The com­mu­nity cloud in­fra­struc­ture is shared by a group of or­ga­ni­za­tions be­long­ing to a com­mon in­dus­try ver­ti­cal such as banks, man­u­fac­tur­ing, health­care, in­sur­ance, me­dia etc. Com­mu­nity cloud is a com­bi­na­tion of soft­ware ap­pli­ca­tions, vir­tu­al­ized hardware, stor­age, net­work, se­cu­rity in­fra­struc­ture com­bined with se­cu­rity poli­cies, com­pli­ance and gov­er­nance. Banks, man­u­fac­tur­ing, in­sur­ance, health­care providers im­mensely ben­e­fit from com­mu­nity cloud.

As an ex­am­ple, Our Bank­ing Com­mu­nity Cloud is de­signed to tackle the core chal­lenges faced by the Bank­ing In­dus­try from the IT stand­point, giv­ing them com­plete con­trol with re­duced com­plex­i­ties, bul­let proof se­cu­rity, in­creased up­time and light­ing fast time to mar­ket. At the same time, a 40 per­cent de­crease in pric­ing makes it an ab­so­lute no-brainer for any Bank­ing CIO look­ing to make a dif­fer­ence in to­day’s com­pet­i­tive land­scape. A Bank re­quires around 25 di­verse ap­pli­ca­tions for pro­cesses and of­fer­ings in­clud­ing ATMs, Credit and Debit Cards, Mo­bile Apps etc. to serve their busi­ness needs, apart from the core bank­ing and reg­u­lar busi­ness apps like CRM and HR. The em­pha­sis on se­cu­rity is vi­tal for the Bank­ing ver­ti­cal which deals with the most im­por­tant as­sets of their cus­tomers like their life sav­ings and in­vest­ments that en­sure a bet­ter fu­ture in to­day’s eco­nomic sce­nario. In or­der to en­sure bul­let proof pro­tec­tion for these IT ap­pli­ca­tions from dis­as­ters like data loss and se­cu­rity breaches, banks usu­ally re­quire more than 40 con­trols us­ing over 20+ se­cu­rity tools – all of them have been in­cor­po­rated into Cloud4C bank­ing com­mu­nity cloud.

CtrlS Bank­ing Com­mu­nity Cloud is de­signed to tackle the core chal­lenges faced by the Bank­ing In­dus­try from the IT stand­point, giv­ing them com­plete con­trol with re­duced com­plex­i­ties, bul­let proof se­cu­rity, in­creased up­time and light­ing fast time to mar­ket. At the same time, a 40 per­cent de­crease in pric­ing makes it an ab­so­lute no-brainer for any Bank­ing CIO look­ing to make a dif­fer­ence in to­day’s com­pet­i­tive land­scape.

A com­mu­nity cloud ush­ers in the much de­sired reg­u­la­tory com­pli­ance, in our case we of­fer in­dus­try best up­time SLA of 99.995% and Sin­gle SLA at Lo­gin, ro­bust se­cu­rity con­trols, scal­a­bil­ity on de­mand, ease of de­ploy­ment, low tco on a pay-as-you-go model.

Dat­a­cen­ters are con­sid­ered as the nerve cen­tre for cloud de­liv­ery- in your opin­ion what are the key el­e­ments that goes into cre­at­ing a pro-ac­tive DC ecosys­tem for cloud de­liv­ery?

Dat­a­cen­ters host cloud in­fra­struc­ture pow­ered by the up­time ser­vice level agree­ments (SLAs) – up­time is crit­i­cal for SaaS, PaaS and IaaS. A Tier-4 dat­a­cen­ter pro­vides the high­est up­time in the world and is best suited to host cloud ap­pli­ca­tions. The key el­e­ments that go into en­abling cloud in a dat­a­cen­ter in­clude seam­less (un­in­ter­rupted) avail­abil­ity of power, op­ti­mal cool­ing, se­cu­rity to pro­tect the cloud ecosys­tem com­pris­ing of se­cu­rity pol­icy frame­work, ac­cess con­trol and Man­age­ment, change Con­trol pro­ce­dures, seg­re­ga­tion of du­ties etc. This apart, the dat­a­cen­ter should pro­vide the abil­ity to scale on de­mand. At CtrlS, we host lead­ing cloud play­ers and they have had zero down­time and have been achiev­ing growth within the coun­try well sup­ported by our SLAs, up­time and disas­ter re­cov­ery ser­vices.

What are your two pri­or­i­ties for FY 19 and the tech roadmap you have put in place for your com­pany?

We are plan­ning an in­vest­ment of Rs. 1,200 crores and build­ing three new dat­a­cen­ters across In­dia in­clud­ing a Hyper­scale dat­a­cen­ter. Our pri­or­ity fo­cus re­mains on Cus­tomer and Em­ployee de­light, we are con­tin­u­ously in­no­vat­ing to en­sure our cus­tomer chal­lenges are met in the most unique man­ner through our mo­ti­vated team of 1,800 em­ploy­ees.

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