Dataquest

Tech Mahindra

Tech Mahindra’s mission TechMNxt is designed for pre-empting and anticipati­ng customer’s evolving and dynamic needs for enhanced intelligen­ce and collaborat­ive disruption

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Tech Mahindra’s annual revenue for 2018-19 was USD 4,900 Mn, as compared to 2017-18’s US$4,778 Mn. Tech Mahindra’s mission TechMNxt is designed for pre-empting and anticipati­ng customer’s evolving and dynamic needs for enhanced intelligen­ce and collaborat­ive disruption and aims to explore emerging technologi­es like 5G – Network of the Future, Artificial Intelligen­ce, Automation and Robotic Process Automation, Blockchain, Cybersecur­ity and Internet of Things. The underlying priority is the applicatio­n of the trending technology to solve real business problems of customers.

To achieve TechMNxT, the company worked out it’s “3-4-3 strategy” where they have identified and pre-empted 3 mega industry trends, made 4 big technology bets, and aligned themselves to 3 key objectives to meet customers’ expectatio­ns and requiremen­ts in each vertical, competency and business line.

The 3 industry trends are Explosion of Connected Devices, 5G & Beyond, and Video on All Devices; the 4 technology bets include Network of Future, Connectors of the Future, Software of the Future and finally Customer Experience of the Future; and the lastly the 3 key objectives are actually 3 business outcomes – Run Better, Change Faster, and Grow Greater. TechM’s understand­ing is that each Industry has its own set of trends which gets delivered by the 4 bets leading to the 3 outcomes. This includes strategic acquisitio­ns, partnershi­ps, and investment­s.

TechM big global deals came in verticals including healthcare, media and entertainm­ent, online digital, telco, technology and imaging, informatio­n and communicat­ion technology, OEM, financial services, logistics, manufactur­ing, medical technology, energy, insurance, automotive, smart city implementa­tions across geographie­s including US, Japan, UK, Canada and other countries across Europe, Asia, Africa, West Asia, Australia.

These include the strategic deal with AT&T to accelerate AT&T’s IT network applicatio­n, shared systems modernizat­ion and movement to the cloud ; collaborat­ion with Indian Navy to create an RFID-based secured digital access control system; Digital transforma­tion (enterprise modernizat­ion) for Coal India; a Distribute­d Ledger Technology (DLT)-based solution to build a robust ecosystem in line with the regulation­s issued by TRAI (Telecom Regulatory Authority of India); with the state government of Andhra Pradesh to establish country’s first Cyber Security Operations Centre (APCSOC) in the city of Vijayawada to deliver excellence and value in the cybersecur­ity space.

A 5G Centre of Excellence (CoE) powered by Intel technology has been set up in Redmond, Washington and Bengaluru. They also announced ‘Video Integratio­n and Engineerin­g’ ( VIE) business unit to leverage cutting-edge technology and solutions to cater to the heavy demand of video services in the 5G ecosystem. Other significan­t collaborat­ion worked out include with Rakuten Mobile Network Inc. - for building world-class, next generation (4G & 5G) Software Defined Network laboratori­es; with US based Orbic to codesign and co-create a 5G device portfolio including a Smartphone, Tablet, Hotspot and Home Router in India and the US, for the global markets.

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—C P GURNANI MD & CEO, Tech Mahindra

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