De­spite re­peated con­tacts, alerts, Flip­kart failed to make re­fund

Deccan Chronicle - - SPEAKOUT - Mo­hammed Adil, 9866 777 505.

Ihave an is­sue with Flip­kart. A re­fund from them (No. 93842920) which was never cred­ited to my bank ac­count. I have been try­ing to get in touch with the cus­tomer care by phone or through emails.

All my ef­forts have so far been in vain with none of the email to their IDs be­ing de­liv­ered while there is lit­er­ally no re­sponse from all their 1800 num­bers.

Also, it ap­pears that some­one has man­aged to reg­is­ter him­self with Flip­kart us­ing my mo­bile num­ber for which I have been re­ceiv­ing SMSes. There is just an av­enue to pur­sue the mat­ter. This in­volves a national level on­line re­tail vendor Flip­kart.

No won­der such on­line re­tail­ers have been fail­ing to stand in the com­pe­ti­tion against in­ter­na­tional pro­fes­sional ones like Ama­zon, eBay and Alibaba.

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