AIRTEL, IOC GIVE CUSTOMERS A HEADACHE

Istarted getting messages from Airtel to link my Aadhaar with my Airtel mobile. After receiving about a 100 such messages, I went to a retailer to link my telephone with the Aadhaar for which I had to pay `30.

After a few weeks, Airtel came came up with a demand (not request!) that I visit their office. There, I was asked to complete “form 60 to register my mobile” in order to become a member in Airtel payment bank. I ignored this.

Meanwhile, the Indian Oil Corporation (IOC) entered the scene, ostensibly in a bid to resolve the differences but complicated the issue further.

All these years whenever I took a gas cylinder, the subsidy would be deposited to my regular bank account. But this time, IOC deposited it with the Airtel Payment Bank without any communication to me from any of the offices. Even the agent of Indane gas were out of the picture.

This kind of managing the affairs of the public is simply unacceptable.

It brings to the mind a feeling that the departments involved are apparently supporting the interested parties rather than the government to have “interest earning lobby” make the poor public fools.

I request everyone harassed by Airtel or other departments to raise a voice against this.