AIR­TEL, IOC GIVE CUS­TOMERS A HEADACHE

Deccan Chronicle - - SPEAKOUT - Muham­mad Shakir Hussain Me­hdi­pat­nam, 9000 560 161 shakirhus­sain15@ya­hoo.com;

Is­tarted get­ting mes­sages from Air­tel to link my Aad­haar with my Air­tel mo­bile. After re­ceiv­ing about a 100 such mes­sages, I went to a re­tailer to link my tele­phone with the Aad­haar for which I had to pay `30.

After a few weeks, Air­tel came came up with a de­mand (not re­quest!) that I visit their of­fice. There, I was asked to com­plete “form 60 to reg­is­ter my mo­bile” in or­der to be­come a mem­ber in Air­tel pay­ment bank. I ig­nored this.

Mean­while, the In­dian Oil Cor­po­ra­tion (IOC) en­tered the scene, osten­si­bly in a bid to re­solve the dif­fer­ences but com­pli­cated the is­sue fur­ther.

All these years when­ever I took a gas cylin­der, the sub­sidy would be de­posited to my reg­u­lar bank ac­count. But this time, IOC de­posited it with the Air­tel Pay­ment Bank with­out any com­mu­ni­ca­tion to me from any of the of­fices. Even the agent of In­dane gas were out of the pic­ture.

This kind of man­ag­ing the af­fairs of the pub­lic is sim­ply un­ac­cept­able.

It brings to the mind a feel­ing that the de­part­ments in­volved are ap­par­ently sup­port­ing the in­ter­ested par­ties rather than the gov­ern­ment to have “in­ter­est earn­ing lobby” make the poor pub­lic fools.

I re­quest ev­ery­one ha­rassed by Air­tel or other de­part­ments to raise a voice against this.

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