Sewage staff await or­ders from ‘saab’

Deccan Chronicle - - SPEAKOUT - Fazeel 9885082291

Ihad filed a com­plaint via 155313 for sew­er­age block on Septem­ber 22, 2017, and was given to­ken 3758 (CAN 032146480).

Till now, how­ever, no­body has vis­ited my house while the drainage has started to over­flow. We are not able to use the toi­lets.

I vis­ited Wa­ter Board of­fice at Vi­jay­na­gar Colony where the work­ers told me that they would not visit my place till their ‘saab’ or­ders them. The of­fi­cial had not ar­rived there till that time, i.e. 11.30 am. I vis­ited again after an hour and was told that the ‘saab’ had left and work­ers are sup­posed to be con­tacted at 8.30 am.

I do not un­der­stand the point of hav­ing an on­line com­pli­ant sys­tem if the com­plainant has to ap­peal re­peat­edly.

I wished there was a pri­vate al­ter­na­tive for sew­er­age board too. I need some guid­ance in this trou­bling mat­ter.

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