Deccan Chronicle

TRAFFIC CURBS LIKELY ON NAYAPUL ROAD

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The traffic police will take up a series of new measures to ease flow of traffic in the Old City from next week onwards.

The police will impose traffic restrictio­ns and diversions on a few stretches to allow free movement of traffic, especially during morning and evening hours. The traffic flow from Nayapul to Chandrayan­gutta is high during evening hours while it’s low on the same route in the morning.

The Chatta Bazaar road connecting Nayapul-Charminar road with Darulshifa-Mir Alam Mandi road witnessed heavy motor vehicular flow.

“There is frequent traffic congestion on the narrow stretch. It has several religious structures and historic arches. The road stretch will be made one-way for morning and evening hours to allow smoother flow,” said additional DCP (traffic) Mohd Tajuddin Ahmed.

The police are also planning to divert motorists travelling to Chandra-yangutta and towards Pahadishar­eef through Lal Darwaza and Kandikalga­te road.

The police will narrow down the extra-wide pavement on the stretch between Nayapul Bridge and Madina Building junction.

This will widen the road and create space for parking two-wheelers, police officials. Hyderabad Metro Rail (HMR) officials are recommendi­ng the use of Metro Nebula Card, but facility itself is still in its nascent stages. These teething issues are not helping commuters and they still have to stand in long queues to recharge the card at Metro stations.

The Metro card can be recharged online and presents a convenienc­e in that sense, but currently the amount recharged on the card does not reflect on it until the cardholder visits the station and taps it at the ticket vending machine (TVM). Consequent­ly, despite owning cards and recharging them online, commuters still have to queue up to complete the recharge process using the Metro Rail app Tsaavari.

Several card holders have stories of inconvenie­nce to tell. K. Prasad, one such commuter travelling regularly from Kukatpally to Ameerpet, said, “I was told to tap my Metro card at the ticket vending machine. It showed zero balance even though I recharged with `200 using the app and paid via PayTm. On approachin­g the customer service desk, they too found the balance at zero and asked me to make another recharge of `100. Strangely, the full amount reflected in my account only after I tapped again at the TVM.”

It is evident that tapping of Metro card is not seamless either. A staff at Kukatpally Metro station said, “Don’t recharge online for a few days using PayTm or any other wallet. The money is not getting credited because of some problem. You can recharge here at the AVM/TVM or at the customer service centre.” Addressing the issue, Hyderabad Metro Rail MD N.V.S Reddy said, “It will take some time for the online process to become completely smooth as we are still in the initial stages. We have instructed our team to identify the limitation­s of the app and work on the solutions. The work is on to fix these issues.”

To make matters worse, the app is not bug-free. Also, a transactio­n made through PayTm will attract additional taxes, while a recharge at the station gets you a full amount credit. “`306.37 was deducted from my wallet after I recharged using PayTm, but when I recharged at the station for `100 I got the full amount.”

As per the terms of service on the app, LTMRHL doesn’t charge any fee for its use. So is it the payment wallet or the related financial institutio­n that is charging a fee on a Metro card recharge.

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