Google changes abuse policies

San Francisco: Google CEO Sundar Pichai has promised changes to the tech giant’s sexual harassment policies, a week after thousands of its employees across the world, including in India, walked out in protest against the company reportedly shielding some top executives accused of sexual misconduct.

San Francisco, Nov. 9: Google on Thursday outlined changes to its handling of sexual misconduct complaints, hoping to calm outrage that triggered a worldwide walkout of workers last week.

“We recognize that we have not always gotten everything right in the past and we are sincerely sorry for that,” chief executive Sundar Pichai said in a message to employees. “It's clear we need to make some changes.” Arbitration of harassment claims will be optional instead of obligatory, according to Pichai, a move that could end anonymous settlements that fail to identify those accused of harassment.

“Google has never required confidentiality in the arbitration process and it still may be the best path for a number of reasons (e.g. personal privacy, predictability of process), but, we recognize that the choice should be up to you,” he said in the memo.

Pichai promised that Google will be more transparent with how concerns are handled, and provide better support and care to those who raise such issues with the company.

Google will provide “more granularity,” regarding sexual harassment investigations and their outcomes, according to Pichai. –AFP