Deccan Chronicle

WINDOWS 10 UPDATE FREEZES PCs

- DC CORRESPOND­ENT with agency inputs

With Windows 10 updates, it has become quite common to experience some issue or the other. The freezing issue is back again with the latest OS updates, say reports.

According to Forbes, while April’s “Patch Tuesday” update caused trouble for people using antivirus, the current issue affects nearly all Windows 10 users.

First spotted by Bleeping Computer, Windows 10 freezes out the user if it has created a system restore point before applying the system update.

Microsoft confirms that under those circumstan­ces the computer may experience "a Stop error (0xc000021a)" and when you restart the device "the system cannot return to the Windows desktop."

In other words, your computer is borked in a failed reboot scenario caused by the Windows 10 update that is meant to protect your system from potential harm.

Restart the computer and enter the Windows Recovery Environmen­t (WinRE) which should happen automatica­lly after two consecutiv­e failed attempts to start Windows 10. From the WinRE screen, select "Troublesho­ot | Advanced options | More recovery options | Startup settings" and then the "Restart now" option.

A number of startup settings will be available and you need to ensure you have selected "Disable driver signature enforcemen­t." Microsoft advises that the F7 key may need to be employed in order to select this setting. The startup process will now proceed and system restore should resume and complete as intended.

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