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A wake-up call for sexism in tech

- ELLEN PAO Pao is a tech investor and chief executive of Project Include

Elizabeth Holmes followed the Silicon Valley playbook to a T. She was focused and ambitious. She had a compelling vision to help humanity with technology for blood tests, and her ambition, she said, was driven by a personal fear of needles. She fit the pattern of the young, brilliant college dropout, even dressing like Steve Jobs. When she founded the unconventi­onal blood-testing company Theranos in 2003, I was relieved to see a woman finally benefit from the hyperbole that dominates venture investing, a world I worked in for nine years, total. Why shouldn’t a woman show the same single-minded confidence that her male peers did? By 2015, Holmes raised more than $400 million in financing and Theranos was valued at $9 billion. At last, I thought: a charismati­c woman with a compelling vision, actually able to raise huge amounts of funding at astronomic valuations. But after it was revealed that Theranos was not transparen­t when its blood-testing equipment failed, it became clear that the company would be the exception that proves the rule that tech chief executives rarely face the full consequenc­es of the harm they cause.

Yet Holmes is also exceptiona­l for the basic fact that she is a woman. Time and again, we see that the boys’ club that is the tech industry supports and protects its own — even when the costs are huge. And when the door cracks open ever so slightly to let a woman in, the same rules don’t apply. Indeed, as Holmes’s trial for fraud continues in San Jose, it’s clear that two things can be true. She should be held accountabl­e for her actions as chief executive of Theranos. And it can be sexist to hold her accountabl­e for alleged serious wrongdoing and not hold an array of men accountabl­e for reports of wrongdoing or bad judgment. Questionab­le, unethical, even dangerous behaviour has run rampant in the male-dominated world of tech startups. Though never charged with crimes, WeWork’s Adam Neumann and Uber’s Travis Kalanick hyped their way into raising over $10 billion for their companies, claiming they would disrupt their stagnant, tired industries. Remember the accusation­s of harassment, privacy violations, price gouging, misleading advertisin­g and any of the other dozens of scandals at Uber? How about the genocide incited on Facebook in Myanmar, or its engagement-centric approach that led to the proliferat­ion of anti-vaccinatio­n propaganda on the platform? Neither Mr. Kalanick nor Mark Zuckerberg has faced any significan­t legal consequenc­es.

Meanwhile, a Tesla employee reportedly described part of a Tesla manufactur­ing plant as a predator zone for women. News reports recount allegation­s of racist threats, effigies, and humiliatio­n against Black workers. (Tesla has told the Times there is no evidence of “a pattern of discrimina­tion and harassment.”) Elon Musk, Tesla’s chief executive, did get his hand slapped for fraud — only it was by the Securities and Exchange Commission, which banned him from posting on Twitter without supervisio­n from Tesla’s lawyers.

Leading this race to the bottom, Juul brought vaping mainstream, raising billions of dollars along the way. Kevin Burns, the chief executive who helped raise $12.8 billion for Juul from Altria, a tobacco giant, claimed his product was designed to help people stop smoking cigarettes. Neverthele­ss, in June 2019, Congress began an investigat­ion into Juul’s part in the youth nicotine epidemic, including efforts to market its products as safe for children. By mid-February 2020, a report from the Centers for Disease Control and Prevention showed that 68 people in the U.S. had died from lung injury associated with the use of vaping products. Male chief executives and founders just aren’t held accountabl­e in ways that would lead to reform across the tech industry. And even when they are made to answer for their actions, they find their ways back into the fold very quickly. These problems can’t be ignored or pretended away. If the members of the investors’ boys’ club won’t hold each other accountabl­e, prosecutor­s must step in, as they’re doing now with Elizabeth Holmes.

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