SC sends notices to govt, WhatsApp on payments
NEWDELHI: The Supreme Court of India on Monday issued notices to the union government and messaging application service WhatsApp, seeking their response to a petition seeking to suspend permission to WhatsApp from operating its payment system until it complies with the Reserve Bank of India Guidelines.
The petition filed by a public trust, Centre for Accountability and Systemic Change (CASC) says that WhatsApp should appoint a Grievance Officer to deal with consumer grivences and co-ordinate with intelligence agencies and also comply with tax and other laws of India.
A bench of Justice R F Nariman and Indu Malhotra gave four weeks to ministry of Finance, Information and Technology and WhatsApp to respond.
The petition also contended that despite WhatsApp being a foreign company with no office or servers in India, it is being allowed to continue with its payments and other services, without any checks. To run its payments service in India, WhatsApp is obligated to have its office and payments here, it said.
WhatsApp and information technology ministry spokespersons declined comments.
Companies like like Facebook and Google have appointed Grievance Officer for users in India, but WhatsApp has not, the petition added.
Delhi Police, Maharashtra Police, Indian Railways and even Election Commission of India are using WhatsApp to tackle various problems, it said, yet none of the above authorities have WhatsApp number to contact, in case they themselves face any problem, adds the petition.
WhatsApp is already engaged in discussions with the Union government on ways in which it can help tackle the menace of fake news. In recent months, fake reports on WhatsApp have resulted in mob violence and lynchings across many states.