Hindustan Times (Amritsar)

Postal services also take a hit; deliveries, orders in UT down by 93%

- Srishti Jaswal srishti.jaswal@htlive.com ■

CHANDIGARH: As public movement has been restricted by the curfew, the postal services have taken a substantia­l hit in the city.

The postal orders have gone down by 96% whereas postal deliveries have been reduced by 91%, taking the overall postal services down by 93% in a month itself.

In April only 6,230 speed posts, registered posts and parcels were booked at various post offices of the Chandigarh division, whereas in March this number was 1,58,180. In the lockdown period so far, only 25,424 postal orders have been delivered in the city in comparison to the 2,99,267 in March.

The office of the senior superinten­dent of UT post office shared: “Customers are visiting the post offices for booking of essential items including life-saving medicines, Covid-19 related medicines, equipment and kits,” adding that, “the priority is given to booking and delivery of such items.”

“The delivery of mails has also been affected due to closure of various institutio­ns and offices. Delivery of medicines is priority. Other articles are delivered to the customers based on their suitabilit­y.”

DOOR-TO-DOOR ATM

In this hour of need, doorstep banking services are being provided through India Post

Payments Bank, informed Manoj Kumar, senior superinten­dent of post offices, Chandigarh postal division.

Aadhaar enabled payment service (AEPS) is another unique service being provided at doorsteps to the customer of any bank, using which they can withdraw money up to ₹10,000 provided Aadhaar is linked to the bank account.

“Amid the lockdown, an amount of ₹2,67,44,281 has been disbursed at doorsteps of beneficiar­ies using AEPS,” said Kumar.

WORKING WITH ONLY 50% STAFF

As per instructio­ns of the Government of India, only 50% staff is attending the office on a rotational basis. There are 52 post offices under the Chandigarh division, with 634 employees.

“All post offices are functional and provide all kinds of services. Only two post offices in Dappar and Aerodrome, located in the defence area, have been temporaril­y closed,” said Kumar.

For any help on booking postal orders in Chandigarh, residents may dial customer care numbers 0172-271-1765, 270-3325. Help can also be sought through the Postinfo mobile applicatio­n.

For cash withdrawal at doorstep, the nearest post office can be contacted through the mobile app. The Chandigarh India Post Payments Bank branch manager can be reached at 94171-11654.

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