Hindustan Times (Chandigarh)

Amazon’s gross sales volume jump 85% in January-March

- Mihir Dalal and Shrutika Verma

BENGALURU/NEW DELHI: Amazon India said it posted an 85% increase in gross sales volumes in the three months to March from the year-ago period, growing much faster than the overall market and maintainin­g the pressure on rival Flipkart, which has recently seen a revival in sales.

Amazon India (Amazon Seller Services Pvt Ltd) declined to disclose sales numbers but two people familiar with the matter said on condition of anonymity that the company’s gross sales by value rose 65-70% in the quarter from a year ago. That compares with an overall market expansion of 15-20% in the quarter, according to executives at e-commerce and logistics companies.

Flipkart Internet Pvt Ltd posted a rise in gross sales of over 25% in the first quarter, including sales at its fashion retailers Myntra and Jabong, two other people familiar with the matter said, asking not to be identified.

Amazon’s superior growth rate is partly because of the base effect — its overall sales in the year-ago quarter were low. But the numbers show that Amazon’s strategy of offering the widest product selection and aggreswith sively advertisin­g its platform is working well. Its subscripti­on programme Prime, which was launched last July, is helping the company retain customers and getting them to spend more.

“(Amazon’s) growth is led by more shopping from existing customers as well as new customer acquisitio­n,” an Amazon India spokespers­on said in an email.

Meanwhile, Flipkart’s own numbers indicate that the company isn’t giving up — at least not without a fight.

A Flipkart spokespers­on declined comment on the growth numbers. “As part of our customer first policy, we are always looking to innovate and come up relevant solutions that make online shopping accessible and affordable. Flipkart’s consumer finance programmes —No Cost EMI, Product Exchange, Assured BuyBack Guarantee, an industry first, have been able to expand the frontiers of e-commerce in India,” the spokespers­on added in an email.

Amazon overtook Flipkart for two months last year with Flipkart sales declining in successive months during the first half of the year. Since then, Flipkart, which is in talks to close a funding round of $1.5 billion, has engineered a turnaround, starting with its win over Amazon in the key festive season match-up in October.

In recent months, under new CEO Kalyan Krishnamur­thy, Flipkart’s monthly sales have grown at a steady pace with the company successful­ly regaining bragging rights in the smartphone category, which accounts for roughly half of all e-commerce in many months.

However, at 15-20%, the overall online retail market again grew at a sluggish pace in the first quarter of this year, after an already poor year for e-commerce. Like last year, a large part of the gains at Amazon and Flipkart came at the expense of Snapdeal (Jasper Infotech Pvt Ltd).

 ?? HT/FILE ?? Amazon’s strategy of offering the widest product selection seems to be working well
HT/FILE Amazon’s strategy of offering the widest product selection seems to be working well

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