Teachers’ complaints rife against field staff’s laxity

CHANDIGARH: Miffed at the recurring delay on the part of field offices in addressing a variety of issues pertaining to teachers, the Haryana school education directorate has shot off a strong-worded circular asking them to act within seven days or face action.

The circular reads that field offices are required to attend and forward various applications of teachers like assured career progression (ACP), medical reimbursement bills, child care leave and no-objection certificates to the directorate, as expeditiously as possible.

It said that while the state government was striving hard to increase the satisfaction and trust level of the academic staff so that they could contribute their maximum efforts towards the studies of the students, there were plethora of complaints pertaining to laxity on the part of field staff.

“Mere transparent deployment will not suffice to meet this objective of increasing satisfaction of teachers… the delay in work disposal in the field offices is alarming and is refusing to go away,’’ the circular read.

It added that in the past, many efforts at simplification of procedures had been made, but in spite of this the complaints were flying thick and fast that field offices, right from the school, were indulging in acts of procrastination.

The directorate has thus come out with guidelines, asking the field staff to process teachers’ application within seven days failing which action would be taken against the responsible staff. The teachers would submit their applications to school office which would address it in seven days’ time. Likewise, a period of seven days would be given to the school, the block education office (BEO) and later the district office, if the school and BEO, respectively, failed to address such applications.

If the district office fails to process this case within a period of seven days, the applicant teacher will be at liberty to send his case to the directorate headquarters which will have seven to 30 days to address it.

However, action will be taken against whosoever is found indulging in needless delay in handling the teachers’ cases, senior officials said.

HARYANA SCHOOL EDUCATION DIRECTORATE ASKS FIELD OFFICERS TO ADDRESS TEACHERS’ ISSUES WITHIN A WEEK OR FACE ACTION