SERVER DOWN: THE BANE OF COMPUTERISATION

At a time when the country wants to do everything online, the news of the Barnala post office locking up its main gate over a server snag, exposes the state of our computerisation. Previously, work in offices never used to be halted, but post computerisation, ’server-down’ is the most frequent dejection awaiting customers at banks and government offices. Even for getting an entry printed in a passbook, a customer has to visit his bank a number of times. I remember how SBI’S national branches remained closed for five days due to computer failure. At petrol pumps, a customer’s on-line payment