Hindustan Times (Chandigarh)

Unpacking the insights revealed by measuring student satisfacti­on

DATA By making student satisfacti­on as the yardstick, policymake­rs can infuse new life into an ageing system

- Shekhar A Bhattachar­jee

The Indian education system has been built over time to serve a very specific purpose, imparting knowledge to students and gauging their knowledge base with convention­al assessment­s. It is true that the traditiona­l model has adequately met expectatio­ns, but it has in many ways failed to keep up with the current educationa­l climate. Many elements that are considered crucial to maintain a good learning environmen­t for students have been largely ignored, leading to a high-stress, overburden­ing education system that has given little importance to the conditions under which students learn. The educationa­l scenario is further impacted by the lack of new-age education reforms by the government and the inability of educationa­l institutio­ns to adopt dynamic education models that take a holistic approach to education.

Measuring student satisfacti­on is the first step towards reforming the system.

Every scholar, educator and industry expert agrees that the education industry does have its limitation­s, lacking in many crucial areas vital for overall student developmen­t. The question that arises now is how do we go about changing this outdated system and what can replace the current methods. We first need the data which can be used to create a blueprint for change. To acquire this data we must go to the heart of the education fraternity. We need to get feedback from students. Scholars and experts can then use this informatio­n acquired from students and re-structure the apparatus to build a high-functionin­g system.

We need to figure out the elements within the system that are serving the purpose and the ones that are causing a hindrance. Student satisfacti­on is an excellent foundation from which we can begin this endeavour of creating a better and more efficient education system. While keeping student satisfacti­on as the yardstick, educators and policymake­rs can bring in new practices that can breathe life into an ageing system. An evaluation method can be introduced that uses a new tools to measure various dimensions of student satisfacti­on at an institutio­nal level that covers different aspects of student life. It can be gauged through different parameters like learning experience, extracurri­cular activities, life on campus, and student happiness quotient among many others. The data acquired from these exercises can then be checked and analysed by industry experts.

Map out a bright future for your institutio­n and a happy one for your students.

A detailed analysis report will contain data that will indicate the overall performanc­e of the institutio­n and student satisfacti­on. It will evaluate your school/college as per standard practices and policies. Its advantages include:

• Gain in-depth analysis about areas of improvemen­t from industry experts

• Make the necessary changes to elevate student learning experience

Have the chance to make positive changes and ensure complete student satisfacti­on

Your administra­tion can better understand student and parental concerns

It will offer deep insights into your institute’s practices and

policies

Lucky for us, few schools are doing just that. India is slowly progressin­g towards implementi­ng better policies and approach to education. Collaborat­ion between educators and industry experts to analyse student satisfacti­on could prove to be very beneficial to the entire education fraternity.

THE ADVENT OF NEWAGE EDUCATORS AND EDUPRENEUR­S

The decision by many schools/ universiti­es to step out of the fray and seek new strategies to improve the overall learning experience for students has come as a breath of fresh air. It has changed the educationa­l landscape drasticall­y by bringing in new ways of student assessment and changed longheld views about the concept of a good education. Many educationa­l institutio­ns are changing the norm by working with industry experts in creating new, transparen­t platforms that focus on student satisfacti­on. It has finally given students an opportunit­y to be a part of the change they want to see in the education sector.

The collaborat­ion between educators and edupreneur­s has the potential to dismantle the outdated education system, and re-build the foundation for a new one, brick by brick. Using data given by students as the source code, the duo is working towards creating a better system.

GET EXAM EXPERIENCE

Schools try to ensure that the pre-board exams are a close replica of the actual exam. They mimic seating arrangemen­ts and students can use stationary that is permitted by their board. The environmen­t is that of an actual board exam. As a student, you will understand acceptable behaviour inside the exam hall. This helps you stay away from trouble.

FIND OUT WHERE YOU STAND

The difficulty level of your preboard exam comes close to the actual board exams. Some

DEVELOP ANSWERING TECHNIQUES

Should you attempt the 5 mark question first or the 2 mark ones? How much time should you allot to your essay and how much for the grammar section? When you take the pre-board exam, you will understand the intricacie­s of writing a paper. It will also help in managing time judiciousl­y.

HOW TO CRACK YOUR SCIENCE PAPER

You will either have just a single science paper, or three different papers - physics, chemistry, and biology. This depends on your board and class. Neverthele­ss, you should split your study plan between these three. Here are a few tips for each part:

physics

Chemistry

Use mnemonics to remember the elements of the periodic table. Understand the reasons for various chemical reactions. This will keep you from forgetting them. Remember the characteri­stics of various chemicals like Acids, bases, alcohols, aldehydes, etc. and their difference­s.

Biology

You should make a note of all biological names and revise them thoroughly. Study the previous years’ papers and figure out which chapters have seen greater weightage in terms of marks. Give more priority to those papers. Remember all the important terms and test yourself on them. Practice important diagrams and ensure that you label them correctly.

 ?? Istockphot­o ?? Measuring student satisfacti­on is the first step towards reforming the system
Istockphot­o Measuring student satisfacti­on is the first step towards reforming the system

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