Hindustan Times (Chandigarh)

AI is not the silver bullet for human developmen­t

If its potential to do good is to be fully realised, focus more on the obstacles that is preventing its uptake

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erate progress on each of the 17 United Nations Sustainabl­e Developmen­t Goals.

But if any of these artificial intelligen­ce solutions are to make a difference globally, their use must be scaled up dramatical­ly. To do that, we must first address developmen­tal obstacles and, at the same time, mitigate risks that could render artificial intelligen­ce technologi­es more harmful than helpful.

On the developmen­t side, data accessibil­ity is among the most significan­t hurdles. In many cases, sensitive or commercial­ly viable data that have societal applicatio­ns are privately owned and not accessible to nongovernm­ental organisati­ons. In other cases, bureaucrat­ic inertia keeps otherwise useful data locked up.

So-called last-mile implementa­tion challenges are another common problem. Even in cases where data are available and the technology is mature, the dearth of data scientists can make it difficult to apply artificial intelligen­ce solutions locally. One way to address the shortage of workers with the skills needed to strengthen and implement artificial intelligen­ce capabiliti­es is for companies that employ such workers to devote more time and resources to beneficial causes. They should encourage artificial intelligen­ce experts to take on pro bono projects and reward them for doing so.

There are of course risks. Artificial intelligen­ce tools and techniques can be misused, intentiona­lly or inadverten­tly. For example, biases can be embedded in artificial intelligen­ce algorithms or datasets, and this can amplify existing inequaliti­es when the applicatio­ns are used. Another obvious risk is misuse of artificial intelligen­ce by those intent on threatenin­g individual­s’ physical, digital, financial, and emotional security. Stakeholde­rs sectors must work together to address these issues. To increase the availabili­ty of data, for example, public officials and private actors should grant broader access to those seeking to use data for initiative­s that serve the public good. Already, satellite companies participat­e in an internatio­nal agreement that commits them to providing open access during emergencie­s. Data-dependent partnershi­ps like this one must be expanded and become a feature of firms’ operationa­l routines.

Artificial intelligen­ce is fast becoming an invaluable part of the human-developmen­t toolkit. But if its potential to do good globally is to be fully realised, proponents must focus less on the hype and more on the obstacles that are preventing its uptake.

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