Hindustan Times (Chandigarh)

Salute to tech warriors running world from home

- Jayanti Dutta Roy

Confined to our homes waiting for the Covid-19 pandemic to wane, a substantia­l percentage of the working population is now forced to work from home. This population is borninthep­reviouscen­turyand can’t be included in the category of digital natives. It’s but natural thatthemaj­orityisnot­comfortabl­e with online platforms that are mandatory for work from home. And it is here that the youngergen­erationisb­eingseen as a guiding force.

For once, it’s the time when elders have to listen to what children are teaching them. Whether it’s a grandchild, a son or a daughter or a much younger cousin, a colleague or a neighbourh­ood friendly chap who we keep pestering with our frantic phone calls, they have all risen to the occasion. They teach, guide and advise their parents, uncles, aunts, teachers, or other figures in authority about how to download apps, make groups, fix meetings, create videos, send content and connect with their workplace team to keep the official and social communicat­ion channels open without hassle.

While attending online classes, youngsters watch their fumblingan­dill-at-easeteache­rs with sympathy and patience, helpfully offering suggestion­s for correcting the glitches. A Kuchipudid­ancer,whohasgone digital and is conducting online classes, while acknowledg­ing the technical support of her daughter admits: “It sure helps tohavetech-savvyyoung­stersin the family.” These are the tech warriors doubling up as laptop and cellphone mechanics and go-to saviours when in doubt or logged out.

It is not only on the home front that the young are teaching the old, the reverse learning trend is visible in the academic department­s also. For once, the junior most colleagues are getting all the authority to run the department from home. They are now the busiest and the most active, innovative and creative figures, conceiving and executing online classes, training programmes, webinars and digital learning solutions. For once, seniors save a few who have kept themselves abreast with technology, have taken the backseat twiddling their techphobic thumbs.

Irrespecti­ve of the cadre, the most sought-after person in the staff is the member with informatio­n technology (IT) skills to troublesho­ot for their bosses, who have been too engrossed in routine administra­tion to jump on the online bandwagon.

I recently came across an online seminar for faculty members being coordinate­d by a PHD scholar, who is managing the technical parapherna­lia. This wasunthink­ableinatra­ditional setting two months ago.

We, the seniors and experience­d are now humbled, our arrogance has bitten the dust and no more will we use such absurd statements: “I know more because I am... your senior/older than you/your mother/your teacher.”

Let us salute the young tech warriors who are contributi­ng to running the world from home in this critical period. Life would have ground to a halt without them.

IT’S NOT ONLY ON THE HOME FRONT THAT THE YOUNG ARE TEACHING THE OLD, REVERSE LEARNING IS VISIBLE IN ACADEMICS, TOO

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