Hindustan Times (Delhi)

Hero to redefine brand to woo new customers

- Sunny Sen sunny.sen@hindustant­imes.com

The Splendor’s headlight will not look the same 15 years down the line ... we have also started developing newvehicle­sthatwillh­it the road in three years.

NEW DELHI: Hero MotoCorp, the world’s largest twowheeler maker by volume, will redefine its products in the years to come. The idea is to make the brand and its vehicles more “modern and contempora­ry”.

“The Splendor’s headlight will not look the same 15 years down the line,” said Markus Braunsperg­er, chief technology officer of Hero MotoCorp, who was the former R&D head of BMW Motorcycle­s.

So has Hero already started working on the nextgenera­tion products through which it will attract new customers?

“Yes, we have started developing new vehicles that will hit the road three years from now. … We are working on a bike that will be massproduc­ed three years later,” said Braunsperg­er.

To increase its presence in the premium bike segment, the firm plans to launch five models in the 150 cc and above segment.

Twoofthebi­keswere showcased during last year’s Auto Expo.

It has also launched the Achiever, a bike that already existed. But 70% of the bike had been reworked, including the engine, and will be a premium commuter bike, said Braunsperg­er.

In the past, Hero has failed to lure riders to buy its premium bikes, especially the Karizma.

“Karizma was the big bike. Look at where we are right now (the bike didn’t do well), but it has the potential to make a comeback … ” said Braunsperg­er.

In the premium segment, Hero’s market share is 3-4%, with Royal Enfield and Bajaj Auto as category leaders. But the category is growing by 40-50% annually.

He further said that any bike-maker needed to understand the customer.

Similarly, Hero will not focus on classics, like the Splendor PRO Classic.

“Classic means heritage. Do we have the heritage? Single seater doesn’t work in India. Before we come out with the classic bike, we need to connect with the customer,” he said.

 ??  ?? CMD Pawan Munjal with an indevelopm­ent 250cc bike
CMD Pawan Munjal with an indevelopm­ent 250cc bike

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