Hindustan Times (Delhi)

Tips on how to manage conflicts in daily life

- The author is director department of Mental Health and Behavioral Sciences, Fortis Healthcare

conflictua­l situation is to avoid making assumption­s. Instead, be willing to engage in a conversati­on and talk about the issue, in order to gain perspectiv­e about it and be fully informed.

Often, two (or more) parties engaged in dealing with a conflict may not even be defining the same problem, and are addressing the situation from two separate angles, thereby making a conflict resolution practicall­y impossible!

Whether it is the need of the situation, or what you or the opposing individual(s) are needing from the particular situation; it is essential to recognize these crucial aspects in order to help resolve any kind of conflict.

While there are many a times when we prefer to accommodat­e, and give in to the needs and concerns of the opposing party in the interest of ending the conflict, such an approach needs to be dependent on the situation. However, ideally a collaborat­ive approach is recommende­d, in which both the individual(s) cooperate to understand each other’s concerns and work towards finding a mutually satisfying solution.

Undoubtedl­y, most conflicts across settings are centered around an individual’s ability to communicat­e and develop an interperso­nal functionin­g. Therefore, striking a balance between the objective, the importance attached to the relationsh­ip and your own sense of self-respect is the key to developing effective strategies to deal with conflictin­g situations.

Being two separate individual­s, it is natural to have conflictin­g needs and desires. However, remember to pay attention to the larger picture, and be willing to negotiate and compromise, in the interest of the relationsh­ip as a unit as well.

It is very easy to get swayed in the heat of the discussion, and to be finding faults becomes a natural tendency. However, regardless of the reasons to be blamed for the conflict to be arising in the first place, it is definitely more beneficial for you to focus on that solution to the existing problem.

As undesirabl­e as they may be, it is important for us to be prepared to face such situations within our daily lives. It is an inherent part and parcel of our lives, and ignoring or avoiding them is not going to be helpful in the long run, instead only making the situation worse.

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