Hindustan Times (Delhi)

AI to reserve 3 rows as business class in its all-economy aircraft

- Faizan Haidar faizan.haider@hindustant­imes.com

Apparently taking the Ravindra Gaikwad fiasco to heart, Air India has decided to offer business-class seats in its all-economy aircraft.

Shiv Sena MP Ravindra Gaikwad had created a ruckus on an Air India flight in March because it did not have business-class seats, to which he as an MP is entitled. The incident had generated considerab­le controvers­y.

Going forward, the first three rows of economy aircraft will be makeshift business class seats. The middle seat would remain vacant, and the economy rows would be separated using curtains. The result will be that every aircraft of Air India will have business class seats.

In April, Air India irked another MP from Odisha by denying him business class ticket. Arjun Charan Sethi, MP of Biju Janata Dal (BJD) from Bhadrak, said he was told by the airline staff that he could not travel business class as the plane had only economy class seats.

Of the 150 aircraft Air India has, about a dozen have only economy class seats. However, the airline takes booking for business class passengers on routes that these aircraft ply.

“We usually inform passengers if the all economy class aircraft is plying and the passenger has booked a business class seat. But this was leading to confusion and often passengers were getting to know about it after reaching the airport,” an official said.

CONTINUED ON P 8

Newspapers in English

Newspapers from India