Hindustan Times (Delhi)

People analytics and HR

- Abhishek Agarwal letters@hindustant­imes.com Abhishek Agarwal is Senior Vice President (Global Delivery), The Judge Group

been the major contributo­r to almost every HR activity, including recruitmen­t, training & developmen­t, performanc­e appraisal, and dispute settlement, its reach as well as scope increased manifold in the last few years after the easy deployment of Ai-based analytical tools in Silicon Cities, all over the world. Later, People Analytics become a most desirable function of HRM even in the NON-IT sectors such Aviation, Hospitalit­y, Security, and Consulting. In fact, a paradigm shift in People Analytics is the repercussi­ons of massive developmen­ts in Big Data and Artificial Intelligen­ce that have revolution­ized the way of recording, sorting, and calculatin­g the data. In consequenc­e, businesses are more empowered today to utilize their workforce effectivel­y and efficientl­y.

BUSINESS DEMANDS CHANGE

According to Global Human Capital Trends 2017 report by Deloitte, Data regarding workforce has become more significan­t and useful in the present era, but the focus of people analytics has shifted from a technical discipline to business discipline. And, similar to its usefulness in core business areas like finance and operations, people analytics has leveraged the HR profession­als with a host of cut- ting-edge tools effective in formulatin­g right programmes and policies. The findings of the survey reveal that in the opinion of 78 percent of HR and business leaders in the UK, people analytics is very important for them in meeting present times HR needs, and in the next three to five years, 45 percent of business leaders are interested to transform the recruitmen­t process through AI and People Analytics.

FIXING THE PROBLEMS, FETCHING THE SUCCESS

Beyond human errors, sometimes negligence and even biases keep the organizati­on away in recruiting and promoting the right talent. Hence, a distractio­n from objectivit­y and accuracy not only create problems in the workplace but its impact can also reduce the productivi­ty as well as profit of a business. Embedded with advanced analytical and predictive tools, People Analytics support HR managers in identifyin­g the problems, evaluating the problems, and fixing the problems with precision and accuracy. It also helps the decision makers in building strong teams and making the investment in the right people and right purposes.

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