Woman says hospital burned her, unable to breastfeed baby

During the operation, the staff put a hot water bag on my chest to up my temperature. I was semiconscious and later experienced severe pain in my chest. The hospital had no burns specialist and they arranged for one on the fourth day.

THE VICTIM, in her complaint

GHAZIABAD: A 30-year-old woman from Noida approached the Ghaziabad police on Thursday with a complaint that the staff of a private hospital put a hot water bag on her chest during her Caesarean delivery, causing deep burns.

The police said the case is one of medical negligence and forwarded the complaint to the chief medical officer (CMO) for further inquiry.

The police said the complaint was against Matrika Hospital in Indirapuram.

The woman, Apoorva Nawaz, a resident of Noida Extension, said she was admitted to the hospital on August 14 for her delivery.

“During the operation, the staff put a hot water bag on my chest to up my temperature. I was semi-conscious and later experienced severe pain in my chest. The hospital had no burns specialist and they arranged for one on the fourth day. The chest and breast area has deep burns and I have not been able to breastfeed my daughter since that day,” she said.

She said the hospital charged her nearly ₹70,000 for the delivery and she was discharged on August 17.

“We did not pay anything for the burns’ treatment as it was the fault of the hospital. Thereafter, my newborn daughter suffered jaundice. Since my delivery, I have not been able to breastfeed nor hold her as the burns might cause infection to her,” she said.

Presently, she is getting burns treatment from a super specialty hospital in Delhi.

The woman along with her father also met Ghaziabad CMO on Thursday evening.

“From the pictures, prima facie, it seems to be case of negligence and the patient has suffered burns. An inquiry is being initiated. The SHO has also informed us about the case and they are sending us the relevant documents,” Dr NK Gupta, CMO, said.

Dr Nishant Tyagi, one of the directors of the hospital, said, “As far as I know, the patient was discharged satisfactorily after the Caesarean surgery. In fact, the patient returned for the child’s phototherapy and was again sent back satisfactorily.”

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