Hindustan Times (Delhi)

COVID: A PLAN FOR TOURISM TO SURVIVE, REVIVE, THRIVE

PICTURE OF THE WEEK NEWS OF THE WEEK INDIA

- SUMAN BILLA

Covid-19 is the biggest challenge that the global tourism sector has faced till date. The United Nations World Tourism Organizati­on estimates a reduction of 58% to 78% in tourist traffic across the world. This means that internatio­nal tourist arrivals could drop by a billion. Typically, the tourism sector is among the first to be affected, and the last to recover during a health crisis.

For the tourism sector in India, it is no longer going to be business-as-usual and we will need to redefine, refocus and change the game plan going forward. It is essential to measure the impact of Covid-19 and prepare a

AUGUST 17:

Senator Edward Kennedy called on Prime Minister Indira Gandhi in New Delhi on Monday cogent strategy involving both the government and the industry stakeholde­rs, which can be categorise­d into three phases: Survive (short-term), revive (medium-term) and thrive (long-term).

The twin challenges in the survive stage are to save businesses and save jobs. The Centre must provide businesses with institutio­nal access to working capital and enable liquidity through a deferment of loan repayments. The Centre intends to help small businesses to access working capital by underwriti­ng a part of the loan amount.

On the demand side, India has a robust domestic market which could soften the impact as compared with nations that rely largely on internatio­nal tourists. India receives 11 million foreign tourists, which is small compared to its size and relative potential. Dubai receives well over 16 million tourists. At least 24 million Indian tourists travel abroad each year and spend an estimated $25 billion. We must incentivis­e domestic travel to retain these high-spending tourists, which should not be difficult given the internatio­nal travel restrictio­ns in place. Critical to the success of this would be to allay the anxieties of tourists by ensuring that robust protocols for safety and hygiene are in place.

In the revive phase, the slow easing of internatio­nal travel restrictio­ns will result in intense competitio­n as all countries will target the same markets. This calls for a nimble and aggressive strategy for specific micromarke­ts focused on intense localised communicat­ion through social media.

We need to prioritise products and destinatio­ns that would be of interest in the target market and ensure that these deliver value for money.

Even though a significan­t part of the business travel will be lost to technology, India should aggressive­ly campaign with State support to host a handful of the biggest and best global conference­s and convention­s to send out the message that India is safe and is back in business.

The thrive phase calls for an adaptation to a fundamenta­lly changed 11 ABOARD IAF CRAFT DEAD IN CRASH NEAR POONA

Eleven Air Force officers and other ranks were killed when an IAF aircraft carrying them crashed near a village about 120 kms from here last night. The accident occurred at about 8-30 last night.

AUGUST 19:

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