Hindustan Times (Jalandhar)

MANAGING MONKEYS AND OTHER STARTUP TALES

A book on cutting jargon has much pontificat­ion but little handson wisdom

- Sujoy Gupta letters@hindustant­imes.com

The challenge for contempora­ry Indian business writers is to match promise with performanc­e. Some reckon that a quick way to articulate promise is to use bold, even brazen, titles and subtitles as authors Sharma and Hari have done. Competitiv­e jostling for market space is rough enough for even true-blue conservati­ve publishers to go with the flow. Compromise­s are inevitable. A book has better chance of being picked by an intrigued browser when a colourful snappy cover emblazoned with a savvy title catches her eye. Production shortcomin­gs don’t hinder her purchase decision. A sale is registered notwithsta­nding undesirabl­e features like cramming as many as 30 chapters of approximat­ely 125,000 words into 300 pages. And then, the congested print format makes for strenuous reading. The authors probably weren’t consulted about the font so I’ll let it pass. Their fault, though, lies in the failure to write a manuscript where crap and jargon have been well and truly scrapped. Oddly, brief pedigreed endorsemen­ts don’t warn potential readers that the book is full of pointless advice.

Here’s a gem titled Manage Monkeys: Monkey management is about consciousl­y or unconsciou­sly taking ownership/commitment/accountabi­lity for something that someone else is responsibl­e for. Consciousl­y, and more often unconsciou­sly, we pass on monkeys every day and create confusion when we should have been striving for quality. This confusion is one of the biggest derailers in a start-up! Develop the habit of avoiding monkeys (passing or receiving). Establish clarity on ownership and accountabi­lity.

This is plain and simple gobbledygo­ok. Naturally, leadership issues are covered in the book’s 30 chapters. Questions are asked and authors’ answers follow: How should start-ups forge leaders? What is a good leadership framework for start-ups? Are there some universal competenci­es that leaders in start-ups need to demonstrat­e?

People in start-ups are starved for bandwidth and time. Putting them through traditiona­l developmen­t programmes, like the way large and mature companies do, simply won’t work. Therefore the fundamenta­l design feature of a leadership model for a start-up should involve building leadership capability on the job . ... Leaders are forged through tough experience­s. Leaders are shaped by other leaders. This is true in companies as much as in real life. Some situations make men out of boys or women out of girls. Life presents these situations to individual­s mostly by accident, and when presented with these situations, individual­s often curse their misfortune. However after going through these successful­ly they figure out that they are much stronger after the experience and better equipped to deal with similar situations in the future.

There’s pontificat­ion and waffle, no hands-on wisdom enriched with firsthand quotes from start-uppers who have battled from trenches to lead or fail.

The last paragraph on page 310 is pure comedy. “We do not claim this era is any different when it comes to the dynamism in the start-up ecosystem. We feel the start-up world is a different place. You would either love it or hate it. We loved it and wanted to share our experience in helping you make a success of your start-up journey. We made a lot of mistakes – we do not want anyone else to make those same mistakes . ... If there is even one lesson that an entreprene­ur can relate to, and have an ‘aha’ moment, we would have met our objective. We hope you enjoyed reading this book!” I refrain from answering rudely. Sujoy Gupta is a business historian. He lives in Kolkata.

 ?? PTI ?? Much monkeying around
PTI Much monkeying around
 ??  ?? Cut the Crap & Jargon Shradha Sharma & TN Hari 319pp,~499 Penguin
Cut the Crap & Jargon Shradha Sharma & TN Hari 319pp,~499 Penguin

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