Hindustan Times (Lucknow)

Govt guesthouse cooks get five-star training

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Visitors checking into the state guesthouse­s might get a pleasant surprise. Instead of waiters in shabby garments, they will be welcomed by courteous and well-dressed attendants.

Quality food will be served to the guests matching the taste and flavour of the best restaurant­s in the city. The cutlery would also be far superior than the usual variety.

The guesthouse­s are situated on Mall Avenue, Mira Bai Marg and Dalibagh.

The estate department has got the cooks and waiters of the three government guesthouse­s – trained at Hotel Taj to prepare Continenta­l, Chinese and Indian dishes. They have also been briefed on using utensils to serve the food.

Estate officer Brijraj Singh Yadav said VIPs, including ministers, MPs, MLAs, bureaucrat­s and various dignitarie­s as well guests of the state government, stayed in the guesthouse­s during their visit to the state capital. Several of them complained about the substandar­d food as well as impolite staff.

“We checked the food and behaviour of the staff with the guests. We found that there was a need to improve the quality of the food and behaviour of the staff. We decided to give the cooks and waiters the best training at Taj Hotel.

The waiters were taught etiquettes and given tips on how to welcome guests.

Yadav said the guesthouse managers were directed to focus on sanitation as well. Besides keeping the rooms, corridors and halls clean, they were told to maintain the garden as well, he said.

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