UP POLICE GET GLOBAL ICON AWARD FOR DIAL 100 SERVICE
UP Police have bagged the prestigious Global Icon Award 2017 at Las Vegas for its Dial 100 service, the one-stop service for all emergencies. Rahul Srivastava, a spokesperson from the UP DGP’s office, said UP police was given the award at the annual conference of Hexagon Safety and Infrastructure. “The award was given by the organisation to the UP police for offering the best emergency services to people of the state through the ‘UP Dial 100’ services,” he said.
police have bagged the prestigious Global Icon Award 2017 at Las Vegas for its Dial 100 service, the one-stop service for all emergencies.
Rahul Srivastava, a spokesperson from the UP DGP’s office, said, UP police was given the award at the annual conference of Hexagon Safety and Infrastructure.
UP shared the honour with US Marine Corps System Command Virginia, USA. Others who were given awards in different categories include Bayenwerk (Germany), Bell (Canada) and US Marine Corps System Command Virginia, USA).
The police alert system was one of the major initiatives undertaken by the erstwhile Akhilesh Yadav government. The project was launched in December 2016.
“Uttar Pradesh Police has become a role model for other police organisations to follow – in India and beyond,” said Steven Cost, president, Hexagon Safety and Infrastructure. “We are honoured to support UP Police and the very important Dial 100 project and congratulate the agency on its 2017 Icon Award.”
Two hundred fifty call takers, 150 dispatchers and thousands of field officers use I/CAD applications to respond to citizen needs. Before UP 100, police received around 3,500 calls per day across the entire state.
Now, the event volume (when police take action on a call) is about 18,000 per day and call volume is about 100,000 per day. Police expect these to greatly expand as the system becomes more familiar to citizens. During Holi, police created more than 25,000 events in a day, and received more than 50,000 calls over three days. Rural areas are benefitting the most, where response time has been cut by half.
The award was received by Ernst and Young, which is the consulting body for executing the emergency services in Uttar Pradesh. “The ‘UP Dial 100’ service is a world-class policing facility offered by the UP police. The company is proud to be associated with the project,” said Stewan Cast of Ernst and Young after receiving the award.
The award was given to UP police for offering the best emergency services RAHUL SRIVASTAVA, Spokesman