Hindustan Times (Lucknow)

Passengers recount flight horror

- Neha LM Tripathi neha.tripathi@hindustant­imes.com ▪ (with agency inputs)

MUMBAI : Mumbai-based profession­al Darshak Hathi flies three times a week but never had as harrowing experience as he had on his Thursday morning flight to Jaipur.

Hathi was one of 166 people on board a Jet Airways MumbaiJaip­ur flight, which returned about 50 minutes after takeoff because the cabin crew forgot to put on a key switch that maintains cabin pressure. Hathi and other passengers reported screams and cries of fear as the aircraft climbed, with the emergency oxygen masks eventually coming down.

“I had severe headache due to the low cabin pressure. We were all surprised when the oxygen masks got deployed. Most of us felt that there was no oxygen being deployed from the mask due to which we continued to feel uneasy. Though the next flight did not have any such issue, the cascading effect continued to trouble us. I travel thrice in a week, but I had never experience­d such an ear pain before.”

The airline said it has taken its flight’s cockpit crew off scheduled duties until an investigat­ion into the incident is completed.

“I hope that such a situation never occur in the future. There was no response in the first flight that took off from Mumbai. Cabin crew just regretted the inconvenie­nce and delay in the alternativ­e flight,” Hathi said at Jaipur airport later.

Satish Nair, a passenger who reported bleeding from his nose, was on business trip. He said the crew members did not handle the situation well.

There were 166 passengers and seven crew members, including five attendants, on board the flight.

A passenger said after the flight landed in Mumbai, they were separated into two groups, with those with nose and ear bleeds promised priority transport to the terminal.

“However, they were made to wait . Mumbai Internatio­nal Airport Limited (MIAL), the company that runs Mumbai airport) had deployed just one ambulance on the tarmac for us.”

Mumbai Internatio­nal Airport Limited did not respond.

Of the passengers, 144 traveled to Jaipur via an alternativ­e flight of the airline, while 17 of them wished to travel at another point in time. Five of the passengers were taken to Dr Balabai Nanavati Hospital, Vile Parle.

“The five patients, all males, have mild conductive deafness, a temporary condition which is likely to take a week or 10 days to heal. They are advised not to fly till then. They are undergoing all required tests,” said Nanavati Hospital’s chief operating officer Rajendra Patankar.

We were covering our ears and holding the oxygen mask with our hands but it was still intolerabl­e

ANKUR KALA , Passenger

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