Hindustan Times (Patiala)

Lateral entry will galvanise the IAS

But hiring just a handful of outside talent is akin to rearrangin­g the deckchairs on the Titanic

- RAVI VENKATESAN Ravi Venkatesan is chairman of Bank of Baroda and former chairman of Microsoft India and Cummins India The views expressed are personal

Despite the many concerns and predictabl­y strident objections, the government’s decision to cautiously experiment with bringing 10 lateral hires into the hallowed Indian Administra­tive Service (IAS) is important and necessary but in my opinion, insufficie­nt.

Few institutio­ns are as urgently in need of renewal as our civil service. While there are plenty of extraordin­ary and upright officers, the prevailing view is that the IAS has failed to keep up with the needs of modern India and has become increasing­ly selfservin­g with too many of its officers seen as corrupt and compromise­d.

In this context, the lateral hiring of 10 joint secretarie­s is an important experiment. Past success stories of lateral induction — such as Mantosh Sondhi, Vijay Kelkar, Manmohan Singh and Raghuram Rajan — have been occasional rather than systematic. It is important that an institutio­n as vital and complex as the IAS has a way to both continuous­ly induct new talent and develop internal talent at all levels. Done right, this will ensure a continuous injection of new perspectiv­es and energy. Every successful organisati­on and species needs the continuous and selective intro- duction of new DNA to remain vigorous and relevant.

However, lateral hiring at a senior level is notoriousl­y difficult and uncertain even in the private sector.

Even when the new hires are competent and accomplish­ed individual­s, fitting into an establishe­d culture is not easy. A lot will have to be done to make this attempt at grafting new talent into the IAS successful.

The most important is careful hiring. The new hires will have to be real leaders who are motivated to help build the nation, not merely those attracted by the prestige, power and perks of the job.

They will need to possess a healthy dose of urgency, courage and tenacity to remain independen­t and accomplish things in the face of many obstacles.

Humility and good people skills will be crucial. The skill to lead by influence matters far more than the expertise they are ostensibly being hired for.

Such leaders are extremely rare anywhere; why then should they be motivated to join this risky experiment? A mere advertisem­ent won’t likely suffice. Ideally, this experiment needs a senior sponsor, perhaps even the cabinet secretary or principal secretary, who will help select and mentor the new hires, monitor progress and provide crucial air cover when necessary.

Another risk is dispersing the new talent across many ministries.

To succeed, it is often helpful to have a critical mass of new talent concentrat­ed in a few areas so that there is a mutual support network. Most of all, this attempt to infuse talent should be seen as what it is: an experiment. There must be a conscious attempt to learn from this and make course correction­s when necessary. Merely hiring 10 individual­s and leaving them to swim or sink will accomplish little more than making future attempts even harder.

Good and necessary as this experiment is, it is insufficie­nt to change an entrenched institutio­n like the IAS.

Thoughtful retired IAS officers have cor- rectly pointed to the need for more fundamenta­l administra­tive reforms.

The IAS continues to attract very bright young talent through a fair and competitiv­e examinatio­n. If these high potential youngsters systematic­ally fail to live up to their potential and if the known inadequaci­es of the service have great persistenc­e, then it is the very fundamenta­ls of the system that must be examined and reformed.

The hiring of a few joint secretarie­s, no matter how extraordin­ary these individual­s may be, is not going to fix what has led to the systematic weakening of this institutio­n. Numerous administra­tive reforms commission­s have made specific recommenda­tions to strengthen the administra­tive service which successive government­s have largely ignored.

As with every other complex organisati­on, elements of the solution as well as the people who can reform the system already exist inside the Indian Administra­tive Service. There are still many extraordin­ary leaders within the system who are waiting for the call to unleash a transforma­tion from within. However, unless there is the political will to address the well-known and documented systemic issues that cause the IAS to underperfo­rm, the hiring of a handful of talent from outside will be tantamount to rearrangin­g deckchairs on the Titanic.

My final point is this. India has become a low-trust society of vested and conflictin­g interests. We must learn to temporaril­y suspend our entrenched views and suspicions about every intended action of any government, and conduct intentiona­l experiment­s which allow us, as Deng Xiaoping once put it, to “cross the river by feeling the stones.”

IDEALLY, THIS EXPERIMENT NEEDS A SENIOR SPONSOR, PERHAPS EVEN THE CABINET SECRETARY, WHO WILL HELP SELECT AND MENTOR THE NEW HIRES

 ?? MINT ?? Raghuram Rajan is one of the success stories of lateral induction
MINT Raghuram Rajan is one of the success stories of lateral induction
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