Hindustan Times (Patiala)

Black mirror? Alexa may soon mimic any voice

- Reuters letters@hindustant­imes.com

AN AMAZON EXEC SAID THE GOAL IS TO ‘MAKE MEMORIES LAST’ BY MAKING ALEXA SPEAK IN THE VOICE OF ’SOMEONE WE LOVE’. ACTUAL LAUNCH PLANS ARE UNCLEAR

Amazon.com Inc wants to give customers the chance to make Alexa, the company’s voice assistant, sound just like their grandmothe­r -- or anyone else.

The online retailer is developing a system to let Alexa mimic any voice after hearing less than a minute of audio, said Rohit Prasad, an Amazon senior vice president, at a conference the company held in Las Vegas Wednesday. The goal is to “make the memories last” after “so many of us have lost someone we love” during the pandemic, Prasad said.

Amazon declined to share when it would roll out such a feature.

The work wades into an area of technology that has garnered close scrutiny for potential benefits and abuses. For instance, Microsoft Corp recently restricted which businesses could use its software to parrot voices.

The goal is to help people with speech impairment­s or other problems but some worry it could also be used to propagate political deepfakes.

Amazon hopes the project will help Alexa become ubiquitous in shoppers’ lives. But public attention has already shifted elsewhere. At Alphabet Inc’s Google, an engineer made the highly contested claim that a company chat bot had advanced to sentience.

Another Amazon executive said Tuesday that Alexa had 100 million customers globally, in line with figures the company has provided for device sales since January 2019.

Prasad said Amazon’s aim for Alexa is “generaliza­ble intelligen­ce,” or the ability to adapt to user environmen­ts and learn new concepts with little external input. He said that goal is “not to be confused with the allknowing, all-capable, uber artificial general intelligen­ce,” or AGI, which Alphabet’s DeepMind unit and Elon Musk-cofounded OpenAI are seeking.

Amazon shared its vision for companions­hip with Alexa at the conference. In a video segment, it portrayed a child who asked, “Alexa, can grandma finish reading me the Wizard of Oz?”

A moment later, Alexa affirmed the command and changed her voice. She spoke soothingly, less roboticall­y, ostensibly sounding like the individual’s grandmothe­r in real life.

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