DELIVERY WOES

As the video of a food delivery man eating from an order goes viral, we ask if it would prompt people to stop ordering or if they view it as an aberration?

A video of a delivery boy eating food meant for the customer has both grossed out people and evoked sympathy for harsh conditions

Long working hours mean most millennials hardly have time or ability to cook. Hence, they depend on online food ordering platforms. And a recent video of a Zomato delivery boy, eating and putting back food meant for the customer, has gone viral on Twitter. In the two-minute clip, the delivery boy is seen eating the food, resealing the package and replacing it in his bag.

In an official response, a Zomato spokesperson reiterated their commitment to eliminate any possibility of tampering with food. The spokesperson said Zomato will soon introduce tamper-proof tapes, and other precautionary measures to “ensure we safeguard against any chances of tampering of food. Zomato has a zero tolerance policy for tampering of food. This incident only makes our commitment to fleet training, scheduling and process even stronger. We stand behind our extensive fleet who do the right thing across many hours of the day.”

The video, the authenticity of which has not yet been verified, has drawn flak from Twitter users with several people making memes and debating the services of such food delivery portals. And this is not the first time a video like this has surfaced on Twitter, a similar video of an Uber Eats delivery boy taking a bite from a customer’s order in Australia was earlier viral.

We got in touch with restaurateurs, online delivery and boxed catering portals, customers and of course delivery boys, for their views. While all agreed such things are rare, delivery personnel were apprehensive a single incident would give all of them a bad name.

PHOTOS: ISTOCK

Twitteratti had a field day with both witty repartees and compassion over the incident