Hindustan Times (Ranchi)

Disney+ could lose 20 mn users after ceding cricket

- Bloomberg feedback@livemint.com

ABOUT 50 MILLION, MORE THAN ONETHIRD, OF THE WORLDWIDE SUBSCRIBER­S COME FROM DISNEY+ HOTSTAR

MUMBAI: Walt Disney Co. could lose as many as 20 million of its Disney+ subscriber­s after being outbid for the streaming rights to Indian Premier League (IPL) cricket matches this week.

The estimate, from Media Partners Asia, means the company may have trouble reaching its goal of as many of as 260 million global Disney+ subscriber­s by 2024, according to Vivek Couto, executive director of the research firm.

“IPL drives customer acquisitio­n,” he said in an email. “It’s regarded as entertainm­ent not just sports by Indian households—women and men.”

Few consumer products have been as successful as Disney+. The service, which offers unlimited Disney movies and TV shows, garnered 10 million subscriber­s on its first day in November 2019 and boasted nearly 138 million at last count. Chief executive office Bob Chapek made a bold forecast in late 2020, predicting the company would triple its subscriber count in four years.

About 50 million, more than one-third, of the worldwide subscriber­s come from Disney+ Hotstar, a product offered in India and other South Asian nations, and cricket has a been a big driver of that.

For months investors have been debating whether the company will have to lower its forecast. The drumbeat began after a weak quarter last year and continued after Netflix Inc. reported its first subscriber loss in a decade in April. Disney shares are down 39% this year.

Disney lost the cricket bidding war to a group that includes Paramount Global and India’s Reliance Industries.

While Disney lost the streaming rights, it retained the rights for broadcast on traditiona­l TV networks, agreeing to pay nearly $3 billion over five years to broadcast the games. The company has some 70 channels in India, distribute­d by cable and satellite TV operators. In a statement Tuesday Disney said it can still use those traditiona­l channels to promote Disney+Hotstar.

“We made discipline­d bids with a focus on long-term value,” the company said.

Subscriber­s to Disney+ Hotstar pay only 76 cents a month on average for the service, versus the standard fee of about $8 a month in the US for Disney+. That’s annualized revenue of less than $500 million, making it hard to justify the high yearly IPL rights fees.

Chapek said in February that he didn’t see a loss of cricket streaming rights impacting the longterm Disney+ forecast as the company has other content it can offer Indian subscriber­s.

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