Hindustan Times ST (Jaipur)

How can future managers face the challenges of an evolving world?

- Bala V Balchandra­n feedback@hindustant­imes.com The author is Dean and Chairman, Great Lakes Institute of Management, India, and JL Kellogg Distinguis­hed Professor of Accounting and Informatio­n Management, Northweste­rn University, USA.

DISRUPTION AHEAD The future of the VUCA (volatile, uncertain, complex and ambiguous) world—unlike the present businessas­usual scenario—demands that managers be global in mindset, liberal in training and cerebral in problem solving

The coming three years will bring about unpreceden­ted change and will find humankind at the tip of a major crisis. The reasons are largely the uncertaint­y with respect to political leadership across the world, the posture of the country and the way business is done.

Naturally, it follows that the systems, managerial decisions and tactics used to survive the tumultuous times are different from what we know.

The future of the VUCA (volatile, uncertain, complex and ambiguous) world is different from “business as usual” as we see disruptive technologi­es like IoT, disruptive business models (Uber, Amazon, Google, AirBNB, etc.) all changing the way the world lives.

Use the difference between “time value of money” in a multiple year business decision versus “money value of time” stressing the opportunit­y costs and the short life cycle within a year of a product/service.

The reality of the new 4th Industrial revolution is upon us. An example is the PUCA world (platform for unmanned cargo aircraft). This can fly like a drone without a pressurize­d cabin since the plane has no human being or pilots thereby reducing the cost of air transport of cargo and reducing delivery times by months. By extension, this cuts the inventory carrying costs.

The traditiona­l concepts of accounting and financial management are being challenged and it takes not only an erudite manager to understand the implicatio­ns, but a smart one to be able to realize the potential.

Thus keeping oneself up to speed and being able to understand the future in whatever the area of interest is a basic requiremen­t today.

Reading a lot is mandatory. It is only a matter of time before the convention­al MBA models will get obsolete with newer on-demand and hybrid courses becoming the norm.

The idea of “globality” has already taken deep root. Can I compete from anywhere in the world even from a village in India with anyone in the world , like a company in US, say New York City, and for any resource in the world, viz capital, workforce (outsourcin­g and offshoring) customer supplier or alliance partner?

The basic corporate DNA will morph and fine skills in the areas of people and relationsh­ip management across the globe are crucial to success. Ever wonder why the refrigerth­ing ators of the 1980s are no longer as long-lasting now? While we used white goods to serve needs, today they are used to establish a brand and status.

Boredom is actually a “thing” and the millennial demands at least two versions of the latest iPhone or Samsung Galaxy 8 or 8 Plus.

Listen to the market and be quick on your feet. Don’t expect to learn everything from the books or teachers. Experienti­al learning of the best kind happens out there in the real world and one needs to be pragmatic and inclusive in accepting that.

Continuous­ly learn and unlearn. The only constant is change and now obsolescen­ce.

Find the best way to cope with uncertaint­y—uncertaint­ies are inevitable but worrying is optional.

Understand that too much of data and cloud and less use of human brains can lead to disaster. There is such a thing called “Death by Measuremen­t”— using wrong data from a wrong context believing that every- can be forecast with statistica­l model.

Ingrain the culture of GLC— global in mindset, liberal in training and foundation and cerebral in problem solving.

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 ?? HT/FILE ?? Keeping oneself up to speed and being able to understand the future is a basic requiremen­t
HT/FILE Keeping oneself up to speed and being able to understand the future is a basic requiremen­t

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