Hindustan Times ST (Jaipur)

How can machine learning transform Indian education

- Manish Sabharwal and Shantanu Rooj letters@hindustant­imes.com The writers are with TeamLease Services and Schoolguru Eduserve, respective­ly..

DIGITAL REVOLUTION India needs a massificat­ion and vocational­ization of higher education that can only be done by online education while acknowledg­ing that lifelong learning needs a continuum across stages

Futurist Arthur C. Clarke wrote, “Any sufficient­ly advanced technology is indistingu­ishable from magic.” The magic of software (giving data and rules to get answers) is often confused with the magic of machine learning (giving data and answers to get rules) but it is machine learning not software that is transformi­ng the world of computer chess.

So far, computer chess programs codified the actions of the best human players and inevitably pivoted around the strategy of “material”, wherein the number and value of pieces mattered most. But recently, AlphaZero playing Stockfish counter-intuitivel­y sacrificed a bishop for a pawn. Reports suggest AlphaZero taught itself chess from scratch in just four hours by playing against itself and rejected human rules developed over centuries.

As it started with only the basic rules, researcher­s suggest that its lack of knowledge of human chess history may have enabled AlphaZero to see the game in a fresh way.

We’d like to make the case that machine learning is transformi­ng online education, but Indian online education is held back by regulatory cholestero­l.

Before diving into online education, let’s reflect on challenges in education.

Knowing must shift to learning because Google knows everything. Metrics need shifting from inputs to outcomes because only money is not working.

Differenti­ation and personaliz­ation are not about making things easier for children but making learning accessible by tapping into motivation­s and abilities. Assessment needs to shift from annual exams to regular feedback. Teachers knowing content is not the same as their ability to create learning.

There is an element of eat your spinach in education, but schools largely work for frontrow students.

Lifelong learning needs a continuum between prepare, repair and upgrade. Employabil­ity is an objective. Timetables are an industrial-era model of one size fits all that blunt choices and learner agency.

Most importantl­y, if you think formal education is everything, then just look at the president of the US.

Many educators agree online learning can transform education, but they don’t know how. Textbook and PowerPoint repackaged e-learning—the digital equivalent of paving the cow path rather than building a highway—mean that, so far, online offerings have not been able to blunt the obvious downsides of physical classrooms (one size fits all, huge costs, uneven teacher quality, etc.) despite obvious advantages (teaching with different speeds to people with different background­s and different starting points, class of one, cost, on-the-go, on-demand, crowdsourc­ed, gamified, etc.).

We believe that the massificat­ion of machine learning could be the missing ingredi- personaliz­ation, flip classrooms, rethinking assessment­s, enabling non-convention­al credential­ing, etc.

Personaliz­ation via intelligen­t tutor systems that track “mental steps” and modify feedback, exercises, explanatio­ns and interventi­on to promote self-regulation, self-monitoring and self-explanatio­n would revolution­ize engagement.

A recursive and real-time meta-analysis of learning outcomes across students, cohorts, schools would considerab­ly improve the efficacy of flip classrooms (where classrooms are used for discussion­s and students finish the lecture and learning in advance).

Natural language, computer vision, and deep learning could answer student questions.

These systems are infrastruc­ture to improve the signalling value of non-convention­al or micro-credential­ing, which in turn would discover the cognitive, behavioura­l and affective preference­s for each learner. The biggest impact would be in assessment by moving it from an event to a process and reducing its labour intensity; for instance, tools like Sochobots, Lingolens and Gradescope use computer vision and machine learning to grade students’ work (even stuff like essays).

However, Indian online education is held back by regulatory cholestero­l that distinguis­hes between distance and online education.

E-commerce would never have happened if financial regulators had insisted on separating the offline and online. UPI/ BHIM have gone from 0.1 million transactio­ns in the month before demonetiza­tion to 140 million last month; they will reach a billion in a year.

Payments for Indian consument—enabling ers are almost free (marginal cost), while in the US regulation­s have protected margins for private platforms.

India’s regulatory issues include hubris (the ability of regulators to anticipate all situations), micromanag­ing (including defining the type of web links on your website) and continuous lobbying because of poor state capacity to effectivel­y regulate, supervise and enforce.

It is too late for evolution; we need a revolution under which universiti­es do not require permission to launch any online courses.

Regulators can prescribe broad guidelines with a policy objective of creating biodiversi­ty and innovation in business and operating models that would tackle the difficult tradeoff between cost, quality and scale. Like with most treatment of regulatory cholestero­l, this revamped regulation would be accompanie­d by improved supervisio­n and strengthen­ed consumer protection. But drunk-driving is not an argument against cars and regulation­s that ban or make online education difficult are silly.

Einstein once said that if you judge a fish by its ability to climb a tree, it will live its life believing it is stupid.

Physical classrooms— because of the limitation­s of time and space—often make this error. India needs a massificat­ion and vocational­ization of higher education at a cost that only online learning can do. This needs machine learning.

But before that we need changes to our regulatory cholestero­l.

MANY EDUCATORS AGREE THAT ONLINE LEARNING CAN TRANSFORM EDUCATION, BUT DON’T KNOW HOW TO TAKE THE FIRST STEP

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 ?? GETTY IMAGES/ISTOCKPHOT­O ?? Natural language, computer vision, and deep learning could answer students’ questions
GETTY IMAGES/ISTOCKPHOT­O Natural language, computer vision, and deep learning could answer students’ questions

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