Hindustan Times ST (Jaipur)

BigBasket eyes $1 bn sales this fiscal as grocery battle looms

- Anirban Sen feedback@livemint.com

BigBasket is aiming to touch $1 billion in gross sales by March 2019, as it prepares for an intense battle against Walmart and Amazon.

“We will hit the ₹300 crore mark in September and ₹500 crore in March (2019). Everything in the organizati­on is gearing up towards these two numbers,” said Hari Menon, co-founder and chief executive of BigBasket.

“If we hit ₹500 crore in March, we will exit the year with a ₹6,000 crore exit run rate, which is close to the billion-dollar mark, advancing the number by one year. That’s the growth plan.”

In March 2018, it had recorded about ₹230 crore in gross monthly sales, with an annual exit rate of around ₹3,000 crore. The company’s ambitious growth plans come at a time when smaller rivals are also experienci­ng an upturn in their fortunes. Grofers, for instance, changed its business model last year and is currently witnessing a revival in sales volumes.

Owned and operated by Supermarke­t Grocery Supplies Pvt. Ltd, Bigbasket, the largest online grocery start-up in India, had raised $300 million in primary and secondary capital from Alibaba Group earlier this year.

BigBasket will look to slash burn rates and ensure that its growth does not come at the expense of profitabil­ity at the operationa­l level, Menon said. For that, the start-up is aiming to introduce a slew of initiative­s,

BENGALURU:Bengaluru-based

including an afternoon delivery slot to better utilize its delivery fleet, besides increasing the number of deliveries per person.

“We have launched an afternoon slot. We now have five slots... So, we’re making sure that each delivery boy delivers more than not what he can, but delivers to the best of what he should deliver,” Menon said.

“So, people productivi­ty is what we have driven for the last 24 months... For instance, if a picker was picking seven orders, we’ve worked to see how he can pick up nine instead in the same amount of time with the same amount of effort and without tiring him out. It’s not about maximizing deliveries, it’s about minimizing costs.”

Menon added that BigBasket is aiming to become operationa­lly profitable in all the eight tier-1 cities it operates in by March 2019, with Bengaluru having turned profitable recently.

BigBasket is going all out to ensure that it keeps its lead, ahead of a looming battle against Amazon and Walmart, which bought a majority stake in Flipkart. Mint reported in June that BigBasket will soon start selling branded beauty products and fresh meat on its platform.

The start-up is also preparing to launch a new service, BB Instant, as part of a broader strategy to increase the volume and frequency of orders on its platform. For this, it will place physical kiosks containing grocery items and consumable­s in several apartment complexes.

“We’ve already got five (kiosks) as a pilot that we did a year ago, and those have been very successful,” Menon said. “These are unmanned kiosks. You can place orders on your app and when you pick up your orde r, it automatica­lly bills your wallet. These are things people can use during emergencie­s... a set of machines that we are going to import and install. We are looking to do about 3,000 units in the first round and, eventually, we see the potential of putting up 10,000 units in the next two years across the country. It’s all about building up frequency of orders.”

Investment platform Groww on Monday said it has raised $1.6 million (about ₹11 crore) in funding from a clutch of investors including Insignia Ventures, Lightbridg­e, Kairos among others.

The funding round also saw participat­ion from previous investors Mukesh Bansal and Ankit Nagori. The company plans to utilise the funds for strengthen­ing technology and building scalable growth channels, Groww said in a statement. Y Combinator is also an investor in the start-up, the company added.

“Our long term goal is to make anything related to finance extremely simple and transparen­t for users while providing them the best user experience,” Groww co-founder and CEO Lalit Keshre said.

Launched in April 2017 by ex-Flipkart employees Lalit Keshre, Harsh Jain, Neeraj Singh and Ishan Bansal, Groww provides direct plans for mutual funds and a “transparen­t approach to investing via a mobile app and web platform”. Groww, which partners with all 34 fund houses, said the company plans to come out with more financial products and value-added services in the long run.

NEW DELHI:

 ?? MINT ?? BigBasket CEO Hari Menon
MINT BigBasket CEO Hari Menon

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