Social media
intrusive action on part of the government was “not only without the authority of law, but brazenly infringes” her fundamental right to freedom of speech under Article 19(1)(a) of the Constitution and violated her right of privacy.
Raising concerns, she said the proposed SMCH seeks to create technology architecture that merges mass surveillance with a capacity for disinformation.
The petition quoted the RFP as saying that the platform should “support easy management of conversational logs with each individual with capabilities to merge it across channels to help facilitate creating a 360 degree view of the people who are creating buzz across various topics”.
It said technology is required to have the capability to listen to and collect data not only from social media platforms but also from e-mails.
“Specific capabilities mentioned include live search, monitoring, collecting, indexing and storage of personal data including location-based data and meta-data. The ability to monitor individual social media user/ account is a specific mandate being given to the service provider,” the PIL said.
WhatsApp, which was recently under fire over fake and provocative messages being circulated on its platform, had informed the IT and Electronics Ministry that it has the ability to prevent spam but blocking can be done only based on user reports since it cannot see the content of private messages.
Detailing the proactive steps to tackle abuse on its platform, WhatsApp had said it retains limited information and is end-