Hindustan Times ST (Mumbai) - HT Navi Mumbai Live
Now, buy NMMT ticket using your smartphone
Renewing your bus pass or buying a ticket just got easier.
In a bid to improve travel, the Navi Mumbai Municipal Transport (NMMT) started the Automatic Fare Collections Systems for commuters.
The authorities have launched a mobile-based ticketing solution for tickets and passes.
This will be a great relief for the thousands of commuters travelling daily by the municipal buses.
The solution is based on a mobile app which commuters can download and use it for purchasing single/ multiple tickets and passes anywhere before the journey.
The NMMT has first started the system on route number 105, Bandra railway station (West) via BKC to CBD Belapur. It will later add more routes to the system. The application has a payment gateway integration, which enables real-time payments.
A major relief comes for students and monthly pass seekers as getting passes becomes totally digital.
The required documents can be easily uploaded and verified as well as approved by the NMMT officials online itself and thus saving the physical paper work. Also the pass and ticket extensions / revalidation now becomes non relevant as the tickets and passes would be digitally generated.
Leena Joseph, CTO of Aeon Software Pvt. Ltd, said “We are delighted to develop a mobile application for NMMT commuters. Under Transport RT, we are planning to provide a range of real- time application services for public transport commuters, of which NMMT RT is the first initiative.”
Joseph said, “The solution has been built on secured communication techniques with a real time authentication via One Time Password (OTP) for transaction verification.”
Aeon Software Pvt Ltd is developing and testing various other options to facilitate the payment processes both for the commuters and the transport authorities and would be launching soon under Transport RT.
NMMT chairman Sabu Daniel said, “We are introducing many customer-friendly initiatives as we believe in extensive use of technology for the operations and enhancing commuter satisfaction.”
SV Pattiwar, additional municipal commissioner (services), said, “Keeping in line with our endeavor to provide utmost satisfaction to the commuters, we feel that such initiatives would help the undertaking to be in pace with the technology.”
The move will save time for commuters as well as conductors.
Shirish Aradwad, general manager of NMMT, said: “The solution would help the commuters and our staff alike to solve the “change” issue which at times becomes very critical.”
“It will also reduce the burden on our ticket and cash department staff and enable us a real-time ticket sold data. The manual revalidation and verification process, which is currently required for certain tickets and passes would no longer be required,” Aradwad added.